Customer Ratings & Reviews

I love this console, I prefer this over Xbox tbh. Have been working perfectly since I bought it. No problems

I love my ps5, I haven’t had any issues so far. It does feel like a next gen console and a upgrade from the PS4. Everything is much faster, graphics are beautiful, controller feels and looks amazing and what I enjoy the most is how quiet it is! No more having to put my tv on max volume just to hear over the jet engine noises my PS4 pro was making. Although all these things are an improvement, I feel like you shouldn’t be in the need to be in a rush for it. Don’t buy from scalpers or feel depressed that you don’t have one yet. I say you should definitely wait until more ps5 exclusive games come out.

It is big and bulky. First one didn’t work so bought a second one while the first is getting repaired. System is fast, SSD for daaays. Wish it had a bigger SSD drive for all of my games. Internet connectivity is dodgy, for some reason. Images don’t load immediately, lots of “please wait” or “online connection lost”. Maybe needs some time to stabilize? Maybe it’s my network? I do not know. Ps5 games look stunning on my 4ktv. PS4 games run smoooooth. 4k Ultra-HD Blu-Ray player is kind of clunky but overall looks good and sounds good with some settings adjustments.

Amazing Playstation yet, it is fast and sleek but not slim. wish it was smaller. And needs a bigger storage space.

It is a nice step up from the PS4 Pro, and I like the new controller MUCH better, but I suppose opinions may vary there. Improved graphics are always welcome, but everyone wants them even more improved. The games that really take advantage of the newer console are only trickling out, but everything looks amazing. Make sure you have an HDR TV as well as a GOOD HDMI 1.4 cable to get full HDR quality. some of the cheaper cables are not actually HDMI 1.4 and will not let you get the best image possible in your games. I will be happier when the NVME extended storage is supported. It isn't loud. There have been a few consoles over the years with enough fans to double as a space heater, and sounded like a jet idling in your living room. This one has not been that. Whoever designed the case should be fired. Then rehired. Then fired again for good measure. The design is terrible. The basic black box (or white or silver) is perfect for home entertainment, and this thing isn't practical for throwing into a backpack and bring to a friend's house. It isn't practical for fitting in many entertainment centers. Sitting on it's side, it looks like it isn't level because of how the panels curve. You have this little plastic dongle thing you put under it so that it is level, even though it looks like it isn't. So yeah, I think it's ugly. Also, for PS+ members, there are games available to PS5 owners that are not for PS4 (including Until Dawn and The Last of Us).

Everything you expected! It’s fast, looks good and is super quiet compared to the PS4. After trying to secure this bad boy for weeks, Best Buy came through!

No words can describe how great this next gen console is. The controller is levels better than Xbox, load times are super fast and the design is huge but beautiful!

I absolutely love the new gen console. The graphics are stunning, especially used with a newer 4khd tv it makes games/movies much more clearer and brighter and realistic. I'm so glad I was able to cop on best buy. I ended up copping the first time back in december through walmart but the shipper "lost" my ps5 package... a week later after it was lost and I was yet again sad that I still was unable to successfully get my hands on a ps5, best buy dropped and luckily I got one! Overall console works great, no issues. Hope everyone who is still trying to get one keep trying you'll get it!

The PS5 runs great. It is quiet and cool running! Games look and run amazing on it! It was quite difficult to pre-order the PS5, but I was very lucky.

The PS5 is a powerful and well-designed console that offers a compelling next-gen gaming experience. Its library of exclusive games continues to be a showcase for the PS5’s marvelous DualSense controller, spatial 3D audio tech and super-fast SSD, and it’s the reason why so many gamers will covet Sony’s new PlayStation console. It might be too big for some setups, though, and a couple of issues hold it back from being a five-star product. However, it's a welcome upgrade over the PS4 and an exciting portal to next-gen gameplay.

I love it ssd very games load super fast games look amazing in 4k love the haptic feed back on the controller on 2K Astro play room & call Of duty . Worth the money

Great System, might need to go with the bigger storage option or eventually upgrading your storage but other than that haven’t had problems

The controller! Nothing else really needs to be said. Load times are fast, games look great. You either want one or you don’t. My review won’t change your mind.

Only a few minor glitches so far in my experience, most of them related to the USB drive I ported over with my PS4 games, and the others with CoD: Black Ops Old War. Graphics are great, load times so much shorter, and the new controllers are comfortable and a neat experience with the new tactile feedback in the triggers. The new UI takes some getting used to, but has some nice features. Loving mine so far!!

Finally after years I was able to get my little siblings a PS5 they always wanted. The device is better than we expected. Thank you Best Buy.

Yea it was madness trying to get this at launch, but i got lucky. Really enjoying it so far. It feels very next gen. Demon's Souls remake is a visual masterpiece. Eye popping stuff. Spiderman, Returnal, Ratchet and Clank... really awesome games. The controller is now one of my favorites of all time. Surprising how good it is. The OS is awesome and seems more next gen as well. My experience has been great. No real complaints. I own all 3(xbox series x, switch, ps5)... The PS5 It's currently my favorite of all the 3 platforms. The Games. Really good stuff.

I love the new PS5 compare to my old PlayStation. The graphics are great, it runs smoothly and it’s very quiet. I was glad I was able to purchase on release date.

The load times to get in and out of games is every bit as advertised. The graphics and gameplay of the system are phenomenal for a console. The controller is comfortable and feels familiar and similar to legacy PlayStation controllers. The physical size of the system is larger than I expected it to be but that is not a bad thing as far as I am concerned. I am still getting used to plugging my controller in for updates. I have had some difficulty familiarizing myself with the Home Screen navigation but that may be user error. Overall it is a great system and worth the wait (in my opinion).

This console is truly a joy to own. Really enjoying next amenities so far. Already plenty of gorgeous, smooth games to play and load times are almost nonexistent in comparison to PS4. With extensive use so far I’ve encountered ZERO system issues. Seems to be very reliable and built to last. If I had a single critique it would be that it only comes with 500gb, but in my case this won’t become a problem for quite a while.

Its incredibly quiet compared to the ps4. I've played about 2-3 hours of demons souls and am amazed I haven't heard the fan. This is great if your walls are paper thin as you can keep the volume down and still hear the game with no issues. The console itself is huge and will most like take up a big chunk out of any entertainment center. The ui is kinda meh in my opinion but am sure I'll get over it. I had one hard crash and had to unplug it completely but other than that no issues. Overall am happy with it and I have to say demons souls looks amazing.