Customer Ratings & Reviews

I have to get used to physical design and there’s less account customization than the PS4 but overall this is amazing console and a worthy successor. The graphics are stellar. The new interface/Home Screen is simple but effective. The new dual sense controller is very innovative and I can’t wait to see its future in gaming. And last but not least the download speeds shook me with how fast they are; no more waiting all day to install a game or update.

The PS5 is amazing! I love to play my favorite games on it like NBA 2k and Call of Duty: Modern Warfare

It's silent, fast, dependable. The controller is amazing and I love its compatibility with the headset.

Absolutely perfect. Beautiful graphics. Lightning fast speed. Futuristic aesthetics. Dual sense is perfect.

Husband loves it. Suprised him woth it for christmas and he loves it. I have not touched it so I am basing this review on his thoughts. Graphics are amazing, speed is amazing, wish it was black but its whatever. The download speed seems extremely fast compared to the ps4 pro. Its a good purchase. It is pricey but I guess that is what we do when we have hobbies. This is his hobbie so it was worth the price amd the happiness it brought him.

Fire console. The new Dual Sense controller is an absolute game changer and imo the most immersive controller experience to date. The unit itself is very large pause so account for that. Included is a tech demo called Astros Playroom which is a gem of a game which shows off the new features of the controller. We were very surprised that it was included for free as Sony could have easily charged for a game of this caliber. Overall extremely satisfied so far.

The process for purchasing shouldn’t be so difficult but finally snagging one felt great. The UI is so gorgeous and definitely feels more updated than the PS4. It’s much larger but I like the option to put it horizontally or vertically depending on your space. The controllers feel like a dream, even if you have small hands like me :) very excited to see what games will look like on it as more and more PS5 exclusives come out!

Great console so far. I was surprised the controllers even needed updating right away but it has been rock solid. This thing never gets hot and the graphics are a worthy step up from the PS4 Pro that I also own. I also appreciate Best Buy making an email verification mandatory during purchase to stop all the bots buying all the inventory. You guys need a shout out for that one. Only reason I got mine was this second verification process. Thanks

Fun fun fun. Sleek good looking. Fast load up and the controllers are more user friendly

Fantastic product!!! With graphics significantly sharper than the ps4, the ps 5 is an awesome upgrade!

A great successor to the mighty PlayStation 4. I’ve been enjoying Astro’s Playroom and many other PS5-upgraded PS4 games on Sony’s latest console and can’t wait to enjoy other PS5 games down the line. The DualSense controller may be the star of the show, however, with its haptic feedback and trigger resistance. When done well it can certainly elevate your PS5-gaming experience. All in all this is a solid console and would recommend it to anyone.

Excellent technology. Best system. Graphics and the capabilities are out of this world

sony does it again with the best gaming conlose out there. love playing spiderman on this machine

Coming from a launch model PlayStation 4, this is leaps and bounds ahead of where I was at. Although the games aren’t quite there yet they will catch up and in the meantime I can play all of my favorite PlayStation 4 games with backwards compatibility. The console itself is blazing fast with load times that are just leaps and bounds ahead of anything that I’ve seen before. Old PlayStation 4 games run great on this console. with much better performance.

It was challenging to get (4 hours of hitting refresh plus 30 minutes to checkout), but Best Buy came through. It was actually ready for pickup a day earlier than estimated. Been using it for a couple weeks now and it is a nice upgrade from the PS4 Pro. Every PS4 game I've tried has worked, with smoother performance than before. And the new controller is outstanding. In you're in the hunt for one, good luck. You'll really enjoy it when you get it.

Purchased two at Christmas for my son's. They are extremely pleased with the purchase. The quality is far more better than the past PS . I think we owned everyone thus far. I was surprised how large the console is compared to last ones. But as my tech sons explained they actually built this one correct with two fans and a lot of high quality in it. So according to them if you haven't snagged one of these yet keep trying because you are missing out!

the ps5 performs well but it will overheat and turn off playing more complex graphical intensive games unless a fan is pointed directly at it (i keep the system on 24/7 and never turn it off) other than that it’s good but the controller is trash stick drift like crazy

The future of gaming! Have only played one dedicated PS5 game which was Ratchet and Clank and it looked beautiful. Excited for what is to come as more PS5 exclusive titles come out. The new controllers are nice and vibrate well. Wish the controllers were still black. Out of box easy to set up and use. Is much bigger than old playstations but looks are growing on me. If you can get hands on one I would recommend.

I love it! Great system and runs really smooth. The graphics looks great and I love the new controller.

We were able to score one of these for Christmas for our son. The pickup process was super easy and they had it out to our car within 20 minutes on a busy close to Christmas shopping day. My son loves it and says its way better than the PS4. I don't really play it, but just watching him every so often the graphics and gameplay look fantastic. It looks like a movie at times. If any problems arrive I will update this review but looks great.