Customer Ratings & Reviews

Love it. It is a great product very happy with the graphics on it

Excellent next gen console. Huge leap from the PS4. Lucky to have gotten one. Runs quiet and smooth.

I really enjoyed this system. I love the Spider-Man Miles Morales game for this system it is excellent and very fun. The graphics are amazing and to feel of the controller is excellent. The only thing that I would improve on is actually getting one terabyte of memory because that 800 is enough.

It is extremely large, but surprisingly just as quiet and performance is leagues ahead of its predecessor.

Awesome game system and the best overall game lineup on any console! This blows Xbox out of the water!

The PS 5 is a fantastic machine! Easy to use, impressive new controller, and the graphics are sharp.

I love my ps5. Its fast, games look good, and the dualsence is the best controller if I do say so myself.

Being one of the lucky ones to snagged on day launch day I want to say I am very satisfied so far with my purchase. It’s pretty much everything I expected to be and they haven’t fell short of anything Sony has announced. Loads times are insane, audio quality is great even with standard earphones, graphics are amazing and we’re only at the beginning of everything! Things will get better and it’s already off to a great start, 5 star product for me!

I'm not disappointed at all! Many worry about being one of the first and the problems you may encounter not that's what the warranty is for. Sony is not going to risk their reputation and cheat you out of your money on a product like this. Graphics, sound, build in mic with mute button on the controller, design(a bit bigger than I expected but different and I like different), faster load times, etc.. It is a nice addition to my other consoles!

The most appealing features are the quick-load functions -- the speed of which has been astonishing so far -- and the controller. While seemingly only an incremental step up from the PS4 controller, the subtle changes to rumble implementation and the pressure changes in the triggers make certain games a lot more tactile. In a surprising turn of events, the controller, more than anything else, makes the upgrade from the previous system worthwhile.

After months of searching and trying, I was finally able to order my PS5 from Best Buy thanks to the total tech membership, which will give 2 years of monthly Geek Squad warranty on the console. Not a bad deal, so if you will be buying several items, total tech is definitely worth it. Oh, and the PS5 is awesome by the way, the graphics and the haptic vibration feedback on the controllers are the best!

I’ve always owned PlayStation consoles and the Ps5 doesn’t disappoint. The speed and load times of things is awesome. Highly recommend getting one of you can get your hands on one. The design and look of it is amazing defiantly better looking then a box/rectangle. Other than that get one but don’t pay over retail for one and satisfy the people trying to make money on one. I myself Just got lucky with bestbuy. So good luck and wait, it’s worth it.

Honestly love this console, it is amazing! Best Buy process with order for pickup was seamless

Best console on the market. I love my PS5. If you are on the fence just go ahead and buy it.

This console is a beast. You save 100 dollars, and the disc version is a waste of money as game keys from 3rd parties are the same as disc prices. May I also add you can do game share. The exclusives are great, and the performance and fidelity modes look gr8 even on a 1080p, which I hope to upgrade soon. Best exclusives IMO. The haptic feedback is brilliant and no gimmick. PS Plus includes even more free exclusives from PS4 on PS5. What a deal.

Like all of the PS5 buyers, I fought, I didn't sleep hunting this console with all retailers, finally I did it here in BBuy on January. It is a nice console, silent, fast, very nice change of generation games. I didn't had PS4 beacuse I was into PC gaming, so the PS Plus for this PS5 was a great purchase too for me, because of the PS collection with old games I didn't has chance to play in the past.

Best purchase I’ve ever made Best Buy was great and on time with this order. Would purchase again

Love the digital PS5! It's been 2 years since my purchase and it's been going strong!

I was really surprised I was able to grab one of these. I sat on my couch waiting for the drop on best buy and got lucky! Pick up was easy too. Over a year later and I still love this system. It's easy to use, sleek and stylish. I do miss being able to set themes on my system but I have been able to push that aside. I use it for everything, streaming and gaming.

It truly is a magnificent piece of electronic history! Graphics are awesome! The controller is what blew my mind the most! Playing Astro's playroom soon as I opened it. Literally takes you through all the controller has to offer! You can Literally feel grains of sand hitting the controller when walking through a sand storm! #sick I have the digital version, even though I wanted the disc! But it was hard to come by! So beggars can't be choosers!