Customer Ratings & Reviews

My kids love this game it was a struggle getting it but it was worth it in the end

A lot of glitches the first few days. Patches coming out regularly to update system.

One of the best consoles ever. The UI is clean, and the processor is fast. Enjoying Miles Morales and Cold War at 120fps. Crashed a few times when first getting adjusted to my external hard drive. It's unfortunate we can only save PS4 games on the external drive.

The online process was easy and simple. Login click hardly a wait

The customer rep, really understood how to make a connection!! Thanks for helping

Got lucky to buy one of these massive machines and it’s freakin awesome!

Unfortunately, the console I received has the Nidec fan. It makes a high-pitched UFO sound and there's nothing I can do about it. It's currently in a closet with a 15' hdmi running to my TV because of this. So, buyer beware I guess. I would have returned it for another one but who knows how that would have went with the shortage, right? I guess I'll have to buy an aftermarket cooler to cut out the noise or trade it in for the slim/pro whenever those come out. Speaking of which... As for the console itself: It underperforms. Elden Ring is the latest example but the console rarely plays games in full 4k60. I have no idea why console makers still chase the epic screenshots for magazines and trailers, but that trend is alive and well with the PS5. Going up to 4k rez and textures with all other settings the same would have been a FANTASTIC visual upgrade from the PS4, but N E X T - G E N is the most important thing I guess. There are a multitude of great games on the PS5 now in 2022 but practically none of them run in true 4k60 (Dying Light 2's 60 fps mode is 1080p, Horizon has stutter, etc). It's a bit of a let-down but ultimately I purchased this to be a Super PS4 Pro to work through my backlog and it's great for that. The controller could be much better too. I find the increased size uncomfortable and really dislike the lack of support for the back button attachment. Overall, good system. I'm sure I'd enjoy it much more if not for the fan situation, but even then it would still be a massive behemoth that underperforms.

Hard to get but was fortunate to get one for my son for Christmas

PS5 babyyyyyyyyyyy. We just need more games now, but this is the system to get.

Nice gift for grandkids it was nice to be able to get one

Such an amazing product! An underrated feature is the enhancements to PS4 games!

I love this item and I recommend it to everybody. I would shop at Best Buy again

Very good ps5 I will but this again so I can resell it for $800 thank you Best Buy

Awesome console has alot of games that can let you not free.

Product was ready for pick up in a fast and timely manner

Must have for all gamers!! Shocked I was able to get one for retail. Very happy!!!

My son loves his PlayStation 5. We purchased this console in 2021

I love it been on Playstation since 96 and the ps1 and have never looked back since

Runs games really well. World of difference compared to the old gen

Runs games really well. World of difference compared to the old gen