Customer Ratings & Reviews

Great system, I look forward to using it for the next few years. It is very large so it needs a lot of space for proper cooling. Using an external drive via USB-C for PS4 games is the best way to go right now if you want to save space on the internal ssd.

Nice next gen console. Graphics are amazing and load times are fast. My only complaint is the unit is large and heavy compared to older generation playstations.

Got this as a surprise for my sister and her fiancé, it’s awesome. The controller is ridiculous and it’s super fast too. It’s pretty much identical to the series x, although the series x might be a teensy bit quicker, but the ps5 controller is just awesome.

And finally the day arrives after so many restocks and checking the website I got my console and it didn't dissapoint me. Graphics are amazing. Design is perfect and clean and the Dualsense feels so incredible. Thank you Best Buy!

So far this has been the single biggest leap in a console era since PS 1 to PS2 in terms of speed , graphics and speed of downloads. Astros playroom which comes free packed in with the system is the best free pack in game since Super Mario World in my opinion.

I've been a fan of Sony for years and grew up with the Playstation and Playstation 2 so I have become accustomed to the controller and their line of exclusives. With the exception of the small amount of internal storage I have no regrets buying this console.

Hands down no questions asked THE BEST! Next gen console to buy!!! The dualsense cotroller makes it the clear winner!!! Don’t waste your time on Xbox unless you have $500 burning a hole in your pocket they do have a couple exclusives that are pretty good

An excellent addition to any game room. The games allow you to select between prioritizing graphics or refresh rate. Adaptive triggers and haptic feedback in the controller truly add to the experience as a whole.

Excellent game play!!!! Superior graphics!!!! Unbeatable load times!!!! Can’t express enough, how impressed I am with the PS5 & also the outstanding service I received from Best Buy. Only wish I could’ve got the 3D pulse headphones to complete my experience.

Simply amazing! My last console was a backwards compatible PS3 so I'm catching up on some PS4 titles I missed and the PS5 plays them perfectly. Miles Morales is amazing as well. The load times are basically non-existent and the graphics are phenomenal.

PlayStation has been my favorite gaming platform for years and the PS5 simply delivers. The modern design combined with the excellent performance makes for a really enjoyable experience. Can't wait for more games to release!

Load times are with the upgrade. Side by side graphic comparisons to PS4/Pro are noticeable, but not a huge leap. Nice that you can run your PS4 games off of a hard drive, but they need to be on the internal SSD to take advantage of the fast load times. Astro bots Adventure is great, takes advantage of the Dualsense. Dualsense controller is fantastic. Comes with a lot of free games in the PS+ collection. Internal Hard Drive space is not enough really. Almost all PS4 games play on it, the Senran Kagura games have glitches, may be a deal breaker.

Its good for what it is, I prefer PC tho, however if that isnt possible for you at this moment, this is good and simple to set up and use

This console feels so much smoother and faster than my PS4, only downside is the limited 825GB storage that the console itself has. With the PS4, I was able to get an internal 2TB drive and a 4TB hard drive for games but I can’t do the same yet for this new console. I’m currently using the 4TB hard drive from PS4 to PS5 to only play whatever PS4 games I had stored there, I’m not able to download PS5 games to that external one. Overall, it’s a pretty solid console, but I just wish they would allow for more storage to be added to free up the storage of the console itself.

Once you finally get one, you wont be disappointed. Awesome graphics, fast game loads and a nice solid design. The base seems a little odd when horizontal but works fine once set up. Huge improvement to the controller over the ps4.

Generation over generation, I think the PS5 hit the target of being a qualified successor to the PS4/PS4 Pro. Playing imported PS4 games, there really is no hitch or frame dropped. With the limited PS5 optimized games available, I think we have yet to see the full performance capabilities packaged within. I am concerned about the available storage space, as a lot of my games are digital downloads. I'm hoping Sony releases a cost effective way to expand the internal storage slot by yourself, rather than require you to plug in a grossly priced proprietary storage card.

Awesome system. Wonderful design. Spiderman Miles Morales and Demon Souls look amazing on this system on my LG OLED. Those games running 4k 60fps rival that of my gaming PC. I've played relentlessly since launch and haven't had a problem out of my system.

Great console! The PS5 is noticeably quieter than my old PS4 which I would clean regularly of dust. The load times are amazing and match my gaming PC with an NVME storage. The best thing in my opinion is the controller which is a complete game changer.

Had to install hard drive due to the lack of storage and controller had stick drift a month after purchase. Other than that good console.

Amazing PS5 design and features. I like the digital version as you don't need to buy physical games. Easy to use and set up. It includes 1 controller and games are purchased digitally.