Customer Ratings & Reviews

Being one of the lucky ones who got the system I have to say well worth the wait. Super fast times great 4K graphics and so far a pretty good game selection for only being out for 2 months. Highly recommended just wish they made more for release date.

Big jump up from the base PS4 in performance, loading speed, and physical size. Operation is quiet, although how long this holds up remains to be seen with future demanding games. The dualsense controller is much nicer than dualshock

The PS5 is so hard to come by especially a year after it has come out but I genuinely can’t believe I was able to get one. The graphics are amazing & it runs so smoothly if you can get one please do you won’t regret it!

I love this system. It was overall an amazing upgrade over the PlayStation 4 Pro. The controller feels great and the performance and graphics are fantastic especially on my 8K LG TV

What can I say? This much sought after next generation console has been difficult to get since it's release. It's a lot more quiet than the previous generation, but also a bit larger. If you're lucky enough to get one, you won't be disappointed.

This was a gift that I was giving, and he absolutely loved/loves it! He keeps telling me about how great the visuals are and how fast it is compared to his last PS council. He’s really enjoying the PS5 so I think it deserves a five star review!

Glad I was able to secure this. They still seem hard to get. Everyone seems to want one so I’d say I recommend it. It’s massive though so if you aren’t in a rush I recommend waiting for the inevitable slim version they’ll release at some point

So far this thing is exactly what I hoped it would be. It's quiet and powerful and the new controller is amazing. The UI is nice and snappy but as others have pointed out it is currently missing some options that the ps4 had that will make you scratch your head. Some of the entertainment apps are missing but they are slowly going to add those I'm sure (HBO Max just today has been added). Loading times are great but nothing really has come out to stress the system yet, so we'll have to see how the PS5 handles stress but for now I think they did a really good job evolving the system to the new generation. One thing I'll point out that may help some is if you are going to play any ps4 games and are going to plug headphones into the controller to make sure to turn off the 3D audio. PS4 games weren't made for the 3D audio and it will sound muffled.

Love the white on black (doesn’t show dust as much) with blue light accent color scheme, the design is cool and it runs like a champ. I play it for 6-8 hours at a time. 4K is where it’s at. Looks very realistic. Cant wait for more games to come out.

Worth the wait but not @ scalper prices. Great system. Controller takes some getting used to after using a dualshock for so long, but it feels much more sturdier. Load times are much quicker.

The purchase went perfectly. They assigned your parking and bring the PlayStation to you at the pick up Best Buy is one of the best places for all goods. Thank you guys so much look forward to doing business again.

Waited a very long time to be able to get this but it was totally worth the wait. Almost nonexistent load times, stunning graphics and the Duel Sense controller is everything it was hyped to be. The only bad thing was the shortage.

Finally! Thank you BestBuy. I received my pickup order two days before expected. My kids being surprised withbthe early delivery was worth it all.. Everything went smoothly, and the system is everything I was hoping and more. Wow. Thanks again!

The PS5 is an amazing machine which makes games perform even better than they already did. Must have for PlayStation exclusive fans. The Dualsense controller makes the games even better. Great experience.

The PS5 is a genuine leap forward for console gaming, offering gorgeous 4K performance, stunningly fast load times and a truly game-changing controller that makes playing games more immersive and tactile than ever.

Wow! This thing is huge but not heavy. I did not expect that, I thought the box would be heavy as hell! I did watch Xbox videos and the packing/box for Microsoft’s console is much more elegant. This is just standard packaging with foam. Nothing special here. The big question I had was - would PS5 fit in my entertainment console? It does! BARELY. Out of curiosity I also tested on a different stand that’s not my main entertainment center and it fits there as well. Chances are if you got IKEA stuff, it'll fit. Once the PS5 was plugged in and powered on, the setup procedure was nice and simple. It went through an HDR calibration step which I thought was interesting. Data transfer from PS4 was also easy. Between the controller, the speed of the loading times in games, and the availability of launch titles, this is a great upgrade from PlayStation 4.

Totally worth the wait amazing load times and graphics over the Ps4 loving every moment of playing on it. Only one problem and that is the storage but that will be fixed when Sony unlocks the expansion slot and allows ssd upgrades

So I’ve had a ps4 since day one and I got say, overall I’m impressed. The speed of the console is awesome. The store loads fast. The controller is great. Backwards compatibility is nice either but simply installing the game or using a hard drive.

Great working system. Didn’t know this was available until a helpful associate offered it to us! Came with a warranty

This is a amazing system to start off with. Has the new ps5 controller with new features like adaptive triggers that work great for new ps5 games. Then the system looks amazing specially with the included stand and for the price definitely worth it.