Customer Ratings & Reviews

I was fortunate enough to secure a PS5 for my son, after trying way before Christmas. The ease up purchasing and store pickup was very much appreciated.

I was so excited to get my hands on the PS5. Everything works good for the most part, but I’ve had issues where I would be playing a game and it froze on me.

About 3 months of play, the dual sense controller trigger button failed. I had to ship it to Sony as it was under warranty, but the shipping cost was out my own pocket. When I had issues with my Xbox Series X, microsoft covered ALL shipping costs.

Wish it had two hdmi ports it breaks easy and is extremely hard and expensive to get fixed. Other than that everything else is fine

Does live to its hype. Very easy to set up best quality if you have the rite tv for it or better monitor to get the best quality.

It is a fantastic console for playing games but the user interface took a little getting used to also I do not like the look of it.

Overpriced and never in stock. Better to buy elsewhere that has stock.

Whenever I insert a disk it just says that it is unable to read the disk. It’s just over 2 years old. It’s very disappointing. This isn’t something cheap.

So far my PS5 is a game changer. I love it. Bought it January 14,2021 had to reset after putting in test mode (kept crashing) hopefully that gets fixed.

got it for kids. great next gen product. but they are reporting a few crashes. I think it’s related to a few games. software related. hope Sony fixes soon.

Haven’t played it much because my son plays it all day. I picked up the controller to play and he took it. Can’t give this a review yet....maybe he can.

Great machine great graphics,runs smooth, only bad thing is it was missing the screw for the stand. Other then that loving the system

Best launch for any playstation console yet. Love Demon's Souls and Miles Morales. If you have been trying to get one, be persistent and it will happen!

10 days before Christmas stocked the BestBuy website and got very lucky to get one for my son for Christmas. He played with it for about 10-12 days and then it just wouldn’t power on. They allowed me to return it but now I am stuck with all the accessories and games he bought with no PS5. You would think if they gave me a defective product they would offer to replace it with in 3-4 weeks or whenever but no option to replace it for me and now my son is just SOL!!!

Great console, however no great games out for it yet. First batch has some glitches but it was to be expected. Recommended to have it insured just incase.

PS5 is pretty cool, but it's been out for a year and there really aren't any PS5 only games that take advantage of the systems power.

It's nice hook up is very easy however however I still believe for his durability the playstation 4 has the best durability

And impressive device with great specs, however it’s clear this will be the most inferior version in the not too distant future.

Overhyped console. Just bought to resell.felt too big.

Great system only thing is that your hard drive will fill up quick with a couple games because it has to copy the entire game disc on to the drive.