Customer Ratings & Reviews

I’m loving the system so far!! The speed at which it can load games is awesome, and I’m looking forward to all the games to come!! The only downside is waiting for the software drop to expand the amount of storage but I can wait

Load times are cut down by an insane amount, The controller is magical with the updated dual shock. Just an incredible machine all around! Only gripe is that the stand doesnt do much to stabilize the system when you lay it horizontally.

One of the most coveted consoles ever. I love the this system the graphics are amazing and the processing speed is insane. Looking forward to updates to expand the storage space. All we're missing is total backwards compatibility.

What a great consul. It really is fast, no waiting or delays in games, the quality is really something else. The controller alone with the heptic touch, vibrations is great. I love the design, I love everything on it. You really need one.

Excellent power, speed, and graphics. This device definitely lives up to the hype. No glitches or bugs experienced, so far. Just needs more games to further explore the power of this gem. 2021 should provide even more upside for the PS 5.

This is my second one i buy. This is for my son and i gotta say this is the way to go for gaming. I have tried the Xbox but i have to stick to my PS5 because its just so much easier to use and also i think it has the best graphics.

THE PS5 IS AMAZING. I didn't own a PS4 and they've come a long way since the PS3. This thing is stylish, fast, and can do it all. True 4k output is awesome. Get PS+ and get tons of games to play on this thing.

Great console. Would recommend 100%... if there were more games. You can only play PS4 games as of now and I have no doubt Sony will release great first party games like last generation, but right now there's only like 2 killer apps for the PS5: Demon's Souls and Spider-Man Miles Morales... both of which aren't that great (right now). Demon's Souls Remake is GREAT but it's a remaster of a PS3 games... not much of a system seller unless you're a HUGE Souls fan like me. Miles Morales is also a great game but it's such a short game it's hard to recommend the price of a console for it. Bought this digital one for my nephew since he's going digital only going forward. WE'll see how much of a nuisance the storage is in the future once he fills it up and if storage will be an issue or his ISP's download speed

[Employee of bestbuy] Love my ps5. Can't wait to get additional accessorys and games like the VR. Does not make a much fan sound. even for the size is relatively small.

Bro it's the PS5 what more can I say it's super fast as soon as you turn it on it starts working. 120 frames per second can't beat it for the price it would cost $1,500 on a PC to get the same quality you get with this PS5

Sony has done it again. Amazing Color and graphics as well as Fast loading gives you the best play experience. Controls are comfortable, look really nice and give you options never seen before on previous controllers. A total must have.

I feel like I struck gold even being able to get one, still not sure how i did. So far its a very impressive machine, runs silky smooth and as fast as ever. The graphics are stunning to see. Just wish others could get one easier.

extremely happy i was able to get this as a super late xmas present for my son!!! easy to setup, graphics are gorgeous....the system itself has more of a modern arsty design so vs your regular electronic items that are more boxy.

I upgraded from PlayStation 4 and there is a HUGE difference. Granted, this console is a major time jump from 2013 to 2021 so of course there are an abundance of differences and much newer tech. The systems fans are almost silent and loading times are little to none. It's also backwards compatible so you can play your PS4 games on here as well as play with your friends on PS4. The haptic feedback on the new DualSense is astounding and it's not just some vibration from the controller but a certain sensation that you feel in your hand, the controller also feels great in general. The User Interface and how you get around from place to place is totally redesigned and it's so organized and great. Can't wait for you to pick up your console and enjoy it as much as I am!

Pretty much what you are expecting. Objectively, the controller is definitely an improvement over previous dual-shocks. Plays the games you want including exclusives. Only knock on it is the size relative to other AV equipment components

Great console so far. Long time PS fan. I probably have about 50 hours of play with it so far and I haven't faced any of the normal issues I have heard about. It's quiet, snappy and a nice upgrade from the ps4 pro. The haptic feedback on the controller is something to experience. After gaming for over 20 years it's a sensation I have never felt in a controller before. It's awesome. I do have an issue that I have not seen much about on the internet, but my DualSense controller has developed an issue with the right stick. It doesn't feel like stick drift but, occasionally my aim will go straight up instantly, even when barely touching the stick. I called sony and they are having me send the controller in for repair or replacement. I plan on buying another controller anyway to always have one charged and wireless.

Have had this system since the day it came out! Has held up quite well so long as the playstation is shown some love and care. I open my console on both sides and dust it out every month or so. Also use cooling accessories to assist console with overheating if you plan for long gaming sessions that may be demanding of the console. Games look beautiful and run flawlessly. The power this system brings to the table is impressive for the price! If ya go with it, have fun!

Was trying to get one for awhile, finally managed to snag one! Easy to order, showed up quicker than expected (2 days earlier than arrival date). Absolutely love it. Best Buy is my go to for all gaming needs.

Nightmare to try to get a hold of these consoles currently, however it is worth the frustration. The whole family has been enjoying the new console. Overall size was surprisingly large but I suppose that’s what it takes for the graphics.

Coming from someone who had a PS4 Pro and questioned if there would be a noticeable difference... there is. It's not like the jump from a PS3 to PS4, but in 4k when you're running Cyberpunk 2077 or God of War, you notice the difference in smoothness and frame rates. Especially after hearing about the new gen PSVR coming to PS5, I'm excited to see what the developers can do in the coming years. I'll also add that if you're frustrated you can't get it (I feel you, I've tried checking stock 1-2 times a day since 11/12/20 and finally got lucky)... don't feel like you're missing out on much content. There's HARDLY any games out yet that are worth buying and I'm more enjoying seeing my God of War's, Horizon Zero Dawn, and Call of Duty looking more realistic. That's about it as of 02/2021.