Customer Ratings & Reviews

You are better off getting the series x with game pass. Much better deal. Literally, the only reason to get a PS5 is for Spider-Man.

Trying for months. Can't get one. Meanwhile, guys on OfferUp are selling 7 or 8 of them, all at once

Xbox series x is much better and has x cloud ganing. Not to mention game pass, more storage, and higher performance.

Ok this is frustrating i have been waiting to buy one but it’s unbelievable that I still cant find one without paying upcharged price !!

This is the worst way to sell these Play Stations. I know the demand is high but you BestBuy are selling these to rip off people owning special robots to purchase them. I am a dad that have waited every single day for hours on multiple screens to purchase one for my son who thinks is going to get one for Christmas and as soon as I added it to my cart the item was gone. Worst shopping experience...Worst website, so unprofessional...

I cant add items to cart to purchase and main location isnt default. I have to keep adding address

I think I need to be able to pre pay for a ps for my son for a almost 3 month late Xmas present. Why can't i

They had years to make this console yet its never available it makes no sence they are a billionaire company why it takes so long to get this consoles in stores?!

You do nit gave enough of these, every time i ginto look i can be on linw when they start tells me to wait 3 vallhh

Its never in stock and has been out over a year frankly i think best buy is being pretty darn lazy and not living up to their name anymore in regards to new game console s

They require you to be a member of totaltech yearly otherwise you can take advantage of PS5 purchase availability. So being a Best buy elite member holds no value.

If you are Shaquille O'Neal, you can get hooked up with a system. He buys 1000 for the underprivileged. Is this not a classic case of the privileged getting access?

Non existent console doesnt turn on so tv just says no signal.

All it took was an hour on a series x and i never played the ps5 again. The games on the ps5 are great but the ui and gamepass is far superior on xbox.

Awful, i know Walmart can and always provide their customers, right now why can pull out supplies that keep company going, I'll check next time.

Its completly dog sht system trying to Reserve a Console with this service u guys offer like come on man

Where is the PS5? At this point might as well just wait for the PS6 to release. 

Been looking online for two months and cant seem to find one for my son.

Bad service never see restored , not inventory never

The supply is woefully inadequate. Please get more.