Customer Ratings & Reviews

As for the PS5- fantastic. Have had all ps platforms previous and once again impressed. No issues to date and this thing is super fast. Unbelievable at the 499 price point when you really look at what gets you. A computer of this speed would be 1200 plus. Now for Best Buy ..absolutely the best experience as always. Nice that the company tries to prevent scalping and bots by the extra steps to go thru. Got mine and many others have had better success than other websites. Well done best buy for thinking customer first after the initial release issues continued. Got mine back on the first drop following Christmas. Thank you and good luck to everyone still trying to beat the bots. Don’t pay the scalp price make them eat their profits.

This was a worthwhile upgrade from my old launch PS4. Loads games great and controller is the most premium controller I have ever had the joyous opportunity to play with. Do wish it had more storage space though.

Awesome next gen console. The controller feels great in your hands, and is a great next gen revision. The triggers and rumble features are cool. The console is quite large, but very modern looking.

What can I say? It's an excellent console. Great performance and ssd is fast. My only complaint is that is UGLY! If you care about looks buy and XBOX Series X but if you want the best performance go with the PS5.

Happy to finally be able to get hands on this from Best Buy. The console is BIG, but actually simpler to install than past units (love the lack of a power block). So far as happy as I'd have expected to be!

This console is great. Everything looks incredible, the controller feels super comfortable, and the load times are miniscule. Definitely a good investment if you're thinking of upgrading from a PS4.

Speedy set up. All my older games look sharper and load a lot quicker. Storage has been eaten up pretty quickly. May need to get an external HD to hold me over till the expansion bay is available from Sony.

Great console. Runs super fast and smooth. Games look incredible on it. I almost rated 4 star only because of how hard it is to get one but that’s not the fault of retailers so I decided a 5 star was fitting.

Great Console, tons of power and it is whisper quiet. Don't even get me started on this wild controller! I would also like to thank Best Buy for having a fair lottery system that allows people to get them!

Was very fortunate to buy when the stock was available. This has been an amazing piece of hardware and design. Have had no issues and one of the most innovative controllers ever

Overall a major upgrade to read/write speeds. The extra computing power of the new CPU/GPU/Storage architecture far surpasses the mid-cycle upgrade from the PS4 pro. Loading times have been drastically reduced which is a solid step in the right direction. The new System UI is a drastic change from the Sony norm, which can take some getting used to. Overall the PS5 does a solid job at multitasking and the share screen option allowing friends to view gameplay is an amazing new feature. For the Dualsense controller the new haptic feedback feature is nice; however, I find myself disabling it as it can become excessive with the adaptive triggers at times. Individual results may vary on whether you enjoy the haptics, but I can live without them.

After a bit of a wait I finally got my hands on this! Lucky me!!!! It’s everything I imagined. I love the sleek look and the performance. Wish it had more games available but that’ll happen later.

A real step up from the PS4 pro. It does everything faster and better looking. Not a fan of the new menu system but I am getting the hang of it. Native content is a problem right now but will get better next year.

Next gen console that is simply a leap above the PS4 and PS4 Pro. This is on par with a mid range gaming computer in terms of graphics and performance. Sony has done a awesome job at making a reliable system.

Owning both the PS5 and the Xbox Series X, I can unequivocally state they are both extremely impressive machines and recommend both. That said, in terms of ACCESSORIES (and I suppose first-party titles, too), the Sony Playstation 5 is the clear winner. The DualSense Controller is, on its own, a next-gen experience. The adaptive triggers, haptic feedback, and sleek appearance make it stand out far above the small-but-familiar Xbox Series X controller. Sony clearly made a statement here. As for the console itself, it's huge. It will not go unnoticed. For those still trying to obtain one, do not give up. In time, more will be available. For now, just know that this is one piece of entertainment worth more than it's weight in gold!

If you’re in the PlayStation ecosystem, the PS5 is the ultimate console. Graphics are out of this world and the new DualSense controller is Ace! If you can find one in stock, do yourself a favor and grab one.

Pros: Fast loading speed of games/applications Haptic feedback is a nice addition 4k resolution Ability to hit 120hz Cons: Lack of games which is understandable since it's still a new console No 1440p support

It’s a PS5. It’s exactly what you would expect from a PlayStation. The graphics are fantastic, load times are super fast and it has possibly the best controller I’ve ever used on a console. Get this today!

This has been worth the wait. Even thought I have been waiting months to get it it runs very fast and the graphics on most games are amazing. Loading times are almost 0. Defiantly would recommend.

What else is there to say! It’s a PlayStation5! Jokes aside it’s amazing, 4K graphics are lifelike the controller feels next generation not to mention you can chat through the controllers built in microphone.