Customer Ratings & Reviews

So far I will say the controller is awesome but other than that and fast loading times there isn’t really anything that seems next gen about it. The controller doesn’t charge when plugged in over night which is super annoying. It is gigantic! Reminds me of an old school pc tower. I’m hopeful that there will be some awesome games that fully take advantage of all the features but until then it’s just ok...

The Best Buy release and pickup process was excellent. The price was great. The graphics, functionality and easy set up of the PS5 is amazing. Highly recommend

I love my PS5, I'm happy with the new features and the system itself is amazing. I basically do everything on it from gaming to movies.

Great console, still playing after almost 3 years!!!

System is awesome super fast loads even on older games everything runs smoother and love the new controller. Excited that I was able to nab a launch day console

The PlayStation 5 is overall a great system. It's a lot larger than most consoles but that's not a huge problem. Games are good and loading is fast.

Big but quiet. Waited 8 mos to get this. Loads super fast beautiful interface. Clean and pristine from Best Buy! To bad they limit to only 1 per.

I pre-ordered this ps5 and it's amazing. Its alot faster than my ps4 pro and the games in 4k look amazing. No complaints besides not getting it on release day.

Awesome new console! Plays all PS4 games i have tried, with much faster load times. Now I just need an 8K TV to take advantage of the much improved graphics!

Play Station 5 is awesome! Great graphics, fast load times, and the very best controller feel. Thanks play station for once again another great gaming system.

I was one of the lucky ones to get this as a pre order back on 9.17.2020. I stayed up til 3am clicking refresh. This next gen console is great. No issues out the box. Also my system runs very quiet. So thankful, because after the launch of the PS5 it’s been very hard for people to get this system. To those who are still try to get this system. Do not give up. You will get one very soon. Keep grinding.

Incredibly fast SSD Wildly inventive Dual Sense controller Gorgeous 4K visuals Snappy, clean interface Impressive backwards compatibility

It's a big upgrade from the base PS4. The load times are incredibly fast, and the frames and graphics are great too. Unfortunately I had to return mine because it made a noticable buzzing sound (coil whine) whenever playing games, and only got louder as time went on. Other than that, it's a fantastic console.

Great console it was defiantly worth the price of the console. Words cant describe the incredible graphics and performance this console has to offer.

The item was easy to set up. The product is hard to get in the stores. Reasonably priced. The graphics are great on my tv that i have.

Fantastic! Definitely worth the wait. Graphics are amazing and the speed is phenomenal! Love the hepatics on the controller and the “life like” features.

Ps5 amazing speed and graphics. Coming from an original ps4, it is a major difference. If you haven't upgraded the TV is a while (like me) that's a must.

Absolutely amazing graphics. The boost in speed has been AWESOME. Large in size for the entire console but love the design and look. 100% worth every penny !!!

The biggest difference when actually playing is the new controller, which is awesome. If you already have a ps4 i would not pay anything over retail though.

My husband and son love video games. Probably way too much. I don't see the need for having the newest PlayStation, but they do. I will say the picture is beautiful, and my husband and son both say that it runs so much faster than their PS4. My husband says that the game selection for the PS5 is minimal, but I loved watching them play Miles Morales and Destruction Allstars. If you're trying to get the new PS5 and can wait for the craziness of buying them to be over, then maybe wait. But the boys in my house say for sure that it's a must-upgrade system over the PS4.