Customer Ratings & Reviews

Was Lucky To Have Been Able To Purchase The System During Launch Date After Impossible Tries With Other Retailers. I’ve Put Hours Into The Console. This Is The Next Gen People Have Been Waiting For. Simply Amazing, My Only Complain Would Be That The Fans Do Get Loud At Points But Overall Satisfied.

Good console overral but some games lack optimization to hit a consistent 60 fps. With more exclusives coming in the future still a good buy.

Love the console. The OS is not as intuitive as you'd expect, but boy is it pretty. The controller is world-class. Was easy to setup and adding additional memory was a snap, literally. Just have to snap off the top and you're two screws away from an upgrade.

This is a great console! The graphics are amazing and the system is super fast. The only negative thing about the PlayStation 5 is that there aren't many games available as of right now. Hopefully more games will be released for it. Everything else about the console is great so far!

I'm super surprised I got one. I just happen to see it while looking for and AMD CPU. It replaces my old PS4 and a 4k player. So it fits nicely into my cabinet and was able to easily move my stuff from the PS4 to this new console and I got Demon Souls which looks awesome and plays great.

Buy and see for yourself!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Amazing console with 9th gen upgrades that show with faster loading times because of an SSD and beautiful 4k with the potential for 8k with newer TV's. Anyone reading best of luck trying to score the PS5 as you will eventually get yours and be able to enjoy the next gen of gaming!

This review is about 2 things: The system itself and the buying process. Firstly, thank you Best Buy for continuing to keep us informed on when systems are available. I appreciate the changes you have implemented to stop bots from spamming the site and overbuying the systems for the resale market. One suggestion: Allow only one system per address/credit card and that should put the final nail in the coffin for the bot buys. Now about the system, my son was in literal tears Christmas Morning when he unwrapped it. He stood with me in lines at 4 am at various Walmarts/Best Buys/Targets to try to get one. The system is beautiful, although bulky. We opted to have it on it's side instead of standing up as it fits perfectly in our Entertainment Center. The system is fast, smooth, and with an easy to use UI. The games are just Stunning. We all have high end Gaming PCs so we play most of our games there. But we are happy we got the PS5 for the exclusives. Spiderman is gorgeous on 4k with Performance + Ray Tracing.

My first Sony console. I love the controller and the game library. The console is missing some technical features the Xbox has but it's controller is the real show stopper for now. Also the menu system is not as robust and quick to use as the Xbox Series X's is.

This is a great system. I wish the hard drive was bigger and not just 825gb. Where does Sony get a weird drive size like that anyway. Barely over 650gb available for game downloads. Will be happy when firmware updates allow us to use the other internal SSD slot. The images are incredible.

It’s a PS5. Can’t really go wrong here. Just purchase.

Excelent upgrade, the selection of first party exclusive titles is great and they are giving away some nice games if you are a ps plus subscriber so its very easy to start with a nice library. Controller is unlike any other controller. And the power in the hardware is sure to last many years

I have always been a Nintendo fan and still am, but the PS5 has changed me to now being a two console guy. The PS5's graphics are incredible even when playing PS4 games. I know they are really hard to get right now, but if you can get one you will not be disappointed in your purchase.

Great console. I hope that developers will be as innovative with the controller as the Astro's Playroom Demo was because that was incredible. It's tough to keep the robots from getting them but I'm glad to see Best Buy doing their best to make sure the consoles go to real people and not scalpers

Great console. I've heard people have issues with the console or controller but so far it's been working perfect for me. Haven't bought many games as of this review but the few that I did play well and I've been having fun. Recommended for any PlayStation or really, any gamer!

Without the help of PS5 Drop Twitter accounts, I doubt I would have been able to get a PS5 in my possession. Its 3D sound and haptic controller are so cool, and I look forward to seeing how more PS5 games implement them in the future. But WOW, what an obnoxious process to get ahold of one.

The PlayStation 5 is a worthy follow-up to the PlayStation 4. However, as with all launches, there are some wrinkles to iron out. The SSD is amazingly fast, but apparently vulnerable to hardware issues, especially when using the system's rest mode. The DualSense controller is wonderful, but whether it is utilized to its full potential depends upon game developers. The new menu is both good and bad, attempting to rewrite things it didn't need to and dropping features from the PS4 as if they didn't matter. If you want a PS5, you already know if you'll enjoy it. Anyone on the fence should wait until the issues are ironed out, by which time it will be easy enough to obtain.

The gameplay is a very different experience that cannot be explained with words. But I can tell you that my boyfriend loves the graphics. I also enjoy the ease of ordering with Best Buy and the in-store or curbside pickup options. If you’re trying to get a PS5 Best Buy is your best bet.

This much desired console is well worth the wait played demon souls and miles morales on launch it ran smoothly However ssd storage being at 825 (675gb of usable storage) Leaves the ps5 feeling half baked at launch Hopefully with updates this system will be even better than what it is

This is a major step up from the ps4. It is very quick and its awesome that you can switch from games to streaming service within seconds. Loading a game takes about 10 seconds because it just stays in the background. The video quality is amazing of you have a next gen TV with 2.1 HDMI input.