Customer Ratings & Reviews

Their new system for obtaining a system is so much better than many others are even still. We were suppose to pick up on the 27th, but BestBuy got them in early and notified us right away so we got it on Christmas Eve. The system itself is amazing. We have had no issues and love the graphics.

Very good game console. Was able to find one in store!

Took me a while to get it but definitely worth the wait!

It's bigger than I expected. My only complaint is that I wish it had more USB ports for charging controllers and storage extension. Storage will be an issue. If you are coming from a ps4 to this, you will not have enough space for all of your games to be downloaded without extended storage.

My son was beside himself to receive this gift. He truly loves it and it been a great way for him to connect and talk with friends through the pandemic. Unfortunate that it took months to find and purchase one. He's pleased with the graphics and is now lobbing for an upgraded TV.

Getting one was a challenge, however, Best Buy was the best. I was able to add to cart and keep it in my cart until successfully checking out. No issues with pick up. Other places couldn’t check out before my cart was emptied. Very annoying. The unit is great! Liked the design, graphics, etc...

The PlayStation 5 is the next generation and I can definitely tell it sure is! The loading times are so short, the new haptic feedbacks and adaptive triggers give new immersion to games, the PS4 backwards compatibility let's me continue working on games I've haven't finished.

Amazing.. absolutely amazing. The PS5 feels and plays like a next generational console, it doesn't feel like an upgrade like the series X. I own both systems and do like both of them, but with the Ps5 it feels like something new. My series x feels like I upgraded the system to be more powerful

The actual console is a lot bigger than I thought it would be and the controller is heavier than the PS4 one. The trigger buttons feels a lot better than the PS4. Updating the system and downloading games takes forever but overall I'm very happy with the PS5.

Worth it, regardless of how little PS5 games are currently available; exclusive or otherwise. The system plays my PS4 games better than my PS4 (obviosuly), and that in itself has been a huge improvement. Returnal, Demon Souls, even the PS5 version of Fortnite... all look gorgeous.

The PS5 is an amazing console and have enjoyed using it!

Didnt have to pay a scalper for the product. Big win!

I only had the ps5 for about a month and I gotta say I’ve been having the one best experience in my life. I haven’t had this much fun with a console since the ps2 days tbh it has a small library of games but it’s roster has so many great games like Miles Morales, Demon souls, and Returnal, The power & speed of the console makes everything feel smooth and fluid, not to forget the new duelshock controller that’s surprisingly is a-lot more comfortable using than the ps4 controller.The new UI is also sick and easy to get around I just wish Sony would allow us to customize the theme like with the ps4 I loved that feature. Overall this is a great console I highly recommend it, tho I would also recommend you to wait a little longer for more games to be added to it’s library and for prices to go down. But if you really want a console right now this is the you should get. BTW DON’T GIVE IN TO SCALPERS & Don’t stop trying. Trust me guys it works.

This hardware is a huge leap from the PS4. Sony needs to fix the poor implementation of its social features -- specifically the groups and chat parties, but that will evolve over time, I'm sure. Very please d overall with the graphics and sound enhancements, as well as most of the interface.

Pinnacle is gaming here. Got really lucky with the buy.

Got this for my boyfriend, out of pure luck! Ps5 have been very hard to get for the normal price. he loves it so much. didn’t think i would be able to get one until next year due to all the bots & them selling twice as much as they go for. so thank you so much best buy

All the reviews are spot on. If you were lucky enough to pick one up, then you'll love it! Pros: Fast load times. PS4 games load super fast on the PS5, as it's loading from a SSD. Sleek design. Cons: Bulky console. It's a console, so in 2-3 years it will be outdated already.

My son loves his PS5. The graphics are awesome! Best Buy made obtaining the hardest to obtain gift seem easy to get. Walmart should take a note. I ordered that 12/11/20, still waiting. I ordered it from Best Buy after and got within about 5 days before Christmas!!! Thank you Best Buy!!! ❤️

good system and has the best games. no issues to report

Very Fast compared to ps4. Playing in real 4k on your console is awesome. The 120 fps is also a great improvement for your FPS's. The only thing that could be confusing to some are the TV's and Monitors needed to take advantage of the Console. Also the disk tray can be loud while copying games.