Customer Ratings & Reviews

so far i have only one complaint with the ps5 and it’s only bc the system has shut off a couple times out of no where. but it hasn’t happened for a while now and everything has been so smooth and working perfectly. best buy was a great option and had everything ready on launch day.

Good luck finding one of these. I happened to get lucky and saw this one on display at the customer service rack. (Yeah!) I asked if it was for sell and yup it was an open box purchase since it came slightly open. Lucky me lol. Awesome system…

Best console I’ve owned in years. Although my pc is much better, it’s kind of surprising how optimized and high fidelity the games on ps5 are. And just when I get one, I see that Sony is releasing exclusives on pc. Go figure. Love the controller.

Very happy with the overall experience. If you combine it with a TV that supports hdmi 2.1 you will truly get a next gen experience. The only problem was purchasing one in the first place. One thing to note that the unit is fairly large and will not fit where your ps4 might of.

The Play Station 5 is a relatively large gaming console. It is black and white in color. It is pretty easy to set up you just need to be close to a plug. I know many people want this gaming experience and I can see why. Several gamers have said this is their favorite gaming system.

As everyone else has mentioned the start of the show is the new controller. The console is very large, but it is also very quiet. At this time few games are available.

Expectations where low coming from PC and Series X. After turning it on the quality was much better them I expected. From the controller to graphic quality I was surprised. This is truest next-gen hardware for consoles. You need a LG GX10 to really appreciate the details at 120hz.

True next gen gaming at an affordable pricetag. For $400, you get 4k gaming, streaming, a controller, and a dozen free ps4 games right off the batch. Making a gaming PC as strong as this would easily cost 2k(scalped prices being considered). Lovely machine!

It was a pick up, well packed, everything super good, it is quite nice, it has good construction materials although it can be a bit console. The dual sense is extremely great, all the feelings when you are playing are absolutely incredible, well done Sony.

I prefer the digital version actually! You get all the same things for $110 less. The only downside is storage space of course, but totally worth it in my opinion. You can always keep the games in your digital library and download the ones you want to play currently!

This console is 50x better than the PS4 and the layout albeit confusing at first is a major improvement to the old console. Games are top tier and it's as quiet as can be. I've even had to move many times since I've received it and will say it's extremely durable.

The PS5 is a very good device, it offers great value for the performance it has. Many PS4 games have been patched to run in 4K, or with better frame rate. The UI is the only area that lacks. There is no ability to organize the UI. They've also split the UI into two different menus accessed by short or long pressing the PS button. Some features can only be accessed on the long press menu, some options are only accessible on the short press menu, and some options are shown on both menus. I don't understand this choice, as I'm constantly pressing the button, only to realize that "settings" can only be accessed from a long press.

Its difficult to get a PS5, but its worth it. I got this for my boyfriend and he loves it. From he quick loading (applies to PS4 games too) and improved frame-rate, this is a MUST HVE for any gamer. I recommend Miles Morales Ultimate Edition as the first PS5 games to play.

Absolutely love the console. Also, thank you Best Buy for how you did your drops for the PS5. You guys made it extremely convenient. Doing it in waves one after the other and once you put it in your cart, it was yours. Didn’t have to race to check it out and hope that you got it.

i love my ps5 so much i wish jobs and school werent a thing so i could play it more. its just kinda big is the only downside, people who dont care as much about upgrading might wanna wait until the inevitable slim version (with hopefully more memory than the currently 800ish gbs)

THE. BEST. CONSOLE. YET! Sorry if you weren’t able to snag one, please don’t buy from scalpers. I love this console but I would never pay more then $600 for this. You only to wait to wait two or three months before they’re back in stock. Just hold off, you’ll get yours soon enough.

Power, Speed, Size. This console has it all. Rest assured knowing that you can buy this and already have a library of games to play by way of your PS4 collection. Plus those games will load way faster on the PS5 and may even look a bit better. Definitely buy one if/when you can.

From the UI, to the design, to the overall experience, this is honestly the most excited I've been to own a new gaming console! Enough games to choose from at launch, including the extra PS4 classics that Sony has provided and more than enough to be on your way to next-gen gaming!

Nothing but the best here! Probably one of the best systems ever built. Granted you need some luck, but in the end when you get your hands on it, it's like love at first at site. Hoping one day they make a small form factor bc this is a big box.

Two thumbs up! The fan is so powerful on this thing I sold my AC unit for $80 to buy a game for my Ps5. I highly recommend it even though black would look a lot better but who am I to judge. It really knocks you off your feet with its powerful blower and sleek design,