Customer Ratings & Reviews

So glad that after months of trying, I was finally able to get my soon the only thing he wanted for Christmas! If you’re trying to get a PS5, don’t give up and stick with BestBuy! It will happen the whole process went perfect from start to finish!!

Things went near flawlessly. The only hiccup was the truck it came to my city on made my pick up be delayed by one day. I got the email the next morning, though, and immediately went to pick up my PS5. I love my PS5 and play it pretty much non-stop.

I’ve always loved PlayStations, and this one is no different. The migration of all PS4 games and files went way easier than the Xbox migration went. Graphics are amazing! Can’t wait for more games to come out, especially God Of War!

This is PS5 is the best gaming system ever hands-down beats Xbox all day long! I just wish they had more stock since my family members want it but can’t seem to ever get it. I just keep telling them to be patient, their time will come.

This new system rocks! I would be soo bored if it were not for this portal to a better place. Graphics are great and the load time.. Oh mah goodness. If only everyone was able to get one. Really would like to play with friends but none of them have been able to secure one yet.

Pros: Easy set up, great graphics, comes with free game that show case new controller vibrations, backwards compatible for ps4 games Cons: Large component and small 825 gb memory.

The PS5 in the digital form factor is great if you know for sure that you're never going to want any physical media. Since there's no disc drive, you really have to be committed to buying only from the PS store since that's your only option.

Excellent console. I’m so excited to play it and I’ve already played it multiple times by now. Love the graphics, the 4K resolution and HDR motion handling. Can’t wait for all the wonderful new games coming soon for the PS5 (I mainly use it to play all my old PS4 games in 4K).

After months and months of looking for this was finally able to snatch one. Please note it is a bit bulky. The graphics are great, I use some of the video games from my PS4 pretty good quality as well. Loading screens do not last as long.

The Abominable Snowman has met or exceeded all my expectations. Graphics are superb. Loading times are minimal. Everything is an improvement from the PS4 and PS4 Pro. Now a couple things I’m not happy with. VRR has apparently not yet been implemented even tho it was advertised before the launch. Another issue is storage space. 667gb fill up extremely fast and with no approved SSDs to install that won’t be changing my time soon. The only games that can be stored externally are PS4 games so be prepared to manage your game library. All in all I am happy with the PS5 and don’t regret my purchase. While it isn’t a necessity, if you have the budget, you should consider upgrading to a HDMI 2.1 TV since many of the next gen features require HDMI 2.1 to work. Personally I recommend the LG CX. Just bought it last week and it’s the best TV I’ve ever owned in my life not only for gaming but for movies and tv shows as well. It enhances the PS5 experience by 1000%!

Great system if your on the fence get it you won’t regret it. I literally woke up early for work one morning and logged on to bestbuy.com and was able to order a ps5 Love it Best Buy please continue with the two step verification process ( to deter scalpers). Love my PS5

We really love our new Sony PlayStation 5 Console! Makes for a lot of family fun! Mom especially likes the design and that it keeps the controllers organized and in one place! We have five children and seven grandchildren. Perfect addition to our gaming collection.

Absolutely hooked to my PS5. The next-Gen console is a must-buy for any gamer. Dual Sense Controller is a game-changer (unless you've experienced drifting, of which I have not.) Having a TV that supports the system's capabilities helps get the most out of the console.

This is a must-have upgrade for PS4 owners with a 4K TV. Full backwards compatibility. PSPlus gives you all of the PS4 classics for free (with the subscription). Graphics are phenomenal. Sound is great. This thing is Playstation...upgraded!

I was very lucky to be able to preorder this item. They’re unfortunately even still hard to acquire, however they are amazing consoles. Loading screens are practically nonexistent, and games are the prettiest they’ve ever been. Very smooth and easy to use UI.

New Console new era! I love my PS5 its like updating your computer with new hardware. Everything loads faster and many games got an upgrade to higher FPS. Biggest complaints so far is launch titles.. many of which are months away. Also the internal drive is pretty small.

The kid is loving the new system so far. I'm glad I was able to score one through BestBuy. The acquisition season for these new consoles was one for the ages. Luckily BestBuy put in solid bot protection to give some of us real folks a chance to get a system for the holidays.

I bought this as a surprise for my grandson and to say the least it was a big hit. I love the fact that it stands and is not bulky. It is built beautiful and the clarity and sound is impeccable. Now looking for one for my other two grandchildren. I give this product a 10.

This addresses all of the problems I had with the PS4 Pro. It sounded like Jet engine if I started a demanding game, it’s interface was extremely slow and laggy and the internal HDD just wasn’t just fast enough. This is the best upgrade and is truly a next-gen console!

Loving it!!! Took me awhile to get one but finally got one it. The download speed is incredibly fast compared to PS4. Graphic are sooo amazing! Feel bad for people that can’t get it right now bc some people buy them and resale it for twice the actual price