Customer Ratings & Reviews

The console itself is great! You get the power you need, especially for your PS4 backlog. While still early in this next-gen, you aren't going to have that many proper PS5 games. Still, if you're a PlayStation gamer, you will love Sony's offerring here.

If you’re reading this and on the fence, just buy one of these as soon as stock is available near you. This was my first PlayStation and I am so impressed with it. $400 for a 4K gaming powerhouse is an excellent value, especially considering a new 4K capable PC graphics card with ray tracing support will set you back even more. At the end of the day, you’re gonna love this thing. There are so many PlayStation exclusives to play and they look outstanding. All you need to know ahead of time is this console is massive. Imagine how big you think the PS5 is in your head. Got an idea? Yeah, it’s bigger than that. It’s going to draw attention in your living room because it is a giant white UFO that lights up. I’m personally a fan, but be prepared if the aesthetics aren’t to your liking. You’ll get over it though with all the fun you’ll be having playing it. Best of luck finding one.

This is true next generation of console gaming. The expandable ssd will be a welcome feature once available. It just feels fast from the moment you first boot it up. Paired the best controller of this generation you truly get a piece of brilliant engineering.

The only thing I don’t like about the ps5 is that there isn’t enough room for games. Newer games utilize a lot of space and you have to keep erasing games to be able to download new ones but I still give it 5 starts cause it’s that good

It's pretty neat. The controller is fantastic, the games play well, though I don't have an OLED to see just how great it looks. Currently enjoying it but I don't like that I can't move all PS4 games to the internal ssd or PS5 games to an external drive. The size of the ssd with the lack for expansion will also going to be a huge problem soon. The UI is nice but changing the way the home button works in the PS5 as opposed to the PS4 is still confusing, i.e. holding the button to turn it off/set too rest/etc. as opposed to going to the hub dashboard. Hopefully that gets updated soon.

Amazing! Preordered launch console. Disappointment PS didnt sent any pre-order launch tokens as they normally do. Great system. Havent experienced any issues others have reported with their launch systems. Performance has been seamless since 1st power on.

Sony’s PlayStation 5 is a serious upgrade to any console gamers setup. From load times as fast as a few seconds to the visual fidelity available, as well as higher and more consistent frame rates, Sony’s latest gaming hardware is truly something to behold.

No words could explain the ps5 the graphics is omg...easy to play fast downloading... and the best thing is that I got the ps5 at best buy .....their geek squad warranty is the best and the fact the best buy offers points and reward I put best buy on top

One of the best consoles Sony has ever produced. The menu is much more condensed and extremely easy to navigate, the aesthetic of the console is simply amazing, loading screens are a thing of a past, and the graphics on Ps5 games are beyond amaIng quality.

I’m loving the PS5!!! I got both this and the Xbox Series X and while I enjoy the new Xbox, PlayStation is where it’s at. The new UI is really nice and the controller really is a game changer. Everything about it is really unique and new. Worth every penny!

Well... I have been playing for one week now. I tried several games like Godfall (i would rate 4/10), Spider-Man Remastered (10/10 so far), Astro Bots (I'm an playstation fan for over 25 year now - so... 10/10!), God of War PS+ collection (10/10 - even it's only 30fps) and many other games I owned before: CoD Warzone, Battlefield 5, Rainbow Six Siege, No Mans Sky, Destiny 2, Madden NFL, GTA online. All in all I'm very impressed by the smoothness of the PS5 UI. Everything works more fluently and faster. It's very easy and fast to create and join parties! And I really love the new controller as it is a bit bigger, fitting perfect in my hands. I really love the adaptive triggers, as they for example simulates the tension of spider-mans webs when web-swinging through new york! That's awesome!

Being lucky enough to have scored one on release day, it’s hard to complain. I’m not even completely sure if the few issues I have had were even the result of the console itself and not that of the game. Runs super fast and smooth. Wifi is much better, and the new UI is so much better. I love that they didn’t leave the PS4 players behind as you can not only play cross gen, but chat even works great. I have had a lot of issues when playing the new Call of Duty Cold War. Game crashing and freezing. Even shutting the console off. But no issues while playing anything else. Overall I’m very happy!

I was lucky to finally get the PS5 and I’m very pleased with it. It was definitely worth the wait. It is so much faster than the PS4 pro which I love as well. If anyone is on the fence about upgrading like I was it is definitely worth it.

I bought this for my son for his birthday who’s been wanting one ever since it came out. Very hard to get these PS5’s so I’m glad to have gotten lucky from BestBuy. Next gen gaming to the next level and we love everything about the PS5!

This PlayStation 5 was my first grab here at Best Buy local pickup after I gave up on the first preorder. I was managed to grab one because I have it in my cart for while and waiting Best Buy to drop again. I don’t understand why is so hard to grab one.

I cant believe i had actually got my hands on a ps5. The startup is pretty easy with the app and the software is absolutely beautiful. playstation will always be top tier. the download speeds are fast and the graphics with a 4k tv are immaculate.

Got lucky and found Best Buy had a few in stock. Definitely an upgrade from the PS4 pro. It’s a bulky console so make sure you have the adequate space for it.

If you're getting into the PS5 without any prior history with the PS4 then I'd definitely recommend thinking about going full digital for the future and save the $100, but if you're like me with a backlog of physical PS4 games already then the Disc/Standard Edition PS5 is totally worth paying up for. Thanks to the backwards compatibility with most PS4 titles, both physical and digital, (not to mention quicker load speeds and other graphical upgrades) this new PS5 just entirely replaces my PS4 Slim in every way. This reminds me of when I first got my PS Vita and how it instantly antiquated my PSP, doing everything better and doing even more on top of that, literally game changing! Now all you need is a backwards compatible PS3, a PS Vita, and a Standard PS5, and you'll be able to play the entire library of PlayStation games covering all consoles.

This was a Christmas present for my sons. The look on their faces unwrapping and seeing this was well worth it! The console is a beast, loads a lot faster and plays smoother than our old PS4. Glad we can also play PS4 games on it as well. I'm a happy dad!

While the PS5 and Xbox Series X both suffer from a lack of exclusive games, the PS5 certainly fares better on that front and, crucially, makes a better all-round case for getting on board the next-gen train. It feels fresh and new, has an innovative controller, features bespoke 3D audio tech that anyone with a pair of simple wired headphones can take advantage of, and a built-in game that introduces you to all these cool new things in charming style. None of this can be said of the new Xbox. However it has a complete lack of Dolby Vision, and its lack of Dolby Atmos is everywhere but in the Disc Player app, but some or all of these issues could be fixed in time. The resolution and frame rates are no higher than from the Xbox – but in terms of new, game-changing tech and a dazzling user experience it's a home run.