Customer Ratings & Reviews

I have been lucky to purchase two units. There are some issues though with this unit being so new which was expected. I love it but would have hoped they would have come out with a fix by now. 1. One unit crashes while in rest mode and the other does not. 2. One unit can charge with the front usb and the other unit must be plugged in the back. 3. My cheap $200 TV now looks like a good $600 TV. Can't wait to see it used with a TV that is designed for it.

Awesome console which delivers the best performance compared to previous Sony consoles. Beats PS4 by miles. It even runs PS4 better than said console itself! If you have the money do not think twice, just get it (also if you're able to find it in stock)

i was able to grab this on a restock for my boyfriend, it was ready within a week..apart from being bulky the ps5 is beast grab it when u can

Love it. Looks great, couldn't be happier. Super fun, immersive, as promised. At the end of the day, it's still "just a console." If you haven't gotten one yet, keep enjoying last gen, it's not life changing no matter how good it is.

Securing one of these was quite the challenge. The console itself is Pretty good, I had my doubts about the new controller, but it's solid, though I am not a huge fan of the triggers. Load times on the PS5 are incredibly fast from my experience. I have not yet tried expanding my storage, but plan to in the future. My gripe with this purchase is actually with how Best buy made purchasing this available, locking the right to purchase behind a $200 paywall to buy a 1 year membership to thier Total tech membership. Which has already paid for itself through protection plans, however having to come up with $200 at the drop of a hat just to get something that was already over $500 with tax. Really did not sit well with me initially.

Consle overall is great, I like the new design making it look very slick and very nice when it’s standing, ordering it was a hassle but managed to get it a couple days after launch would fight recommend the console to everyone when it becomes available

The major difference that you will see with the ps4 and the ps5 is the updated graphics with certain games going from 60 FPS to 120 FPS and the adaptive triggers are a literal game changer on the way that games are played. This fruity is next gen

I like it better than the x box series x for 2 reasons. 1) the game lineup is the doper selection. 2) the controller changes with the games you play in terms of the triggers and vibrations. Kinda hard to explain, but trust me it’s better.

Even though it is so hard to get, after some time you can get one. It is very much worth it, and the experience of the UI and controller are perfect. It just feels right. Amazing console, and the only thing I will play on for the foreseeable future.

Purchasing the system required a great deal of effort due to availability but it was worth it. Thus far I have been impressed with the graphics and SSD speed. Playing games on an OLED tv makes you appreciate the system even more.

Digital edition PS5 is great if you are used to downloading games anyway. No need for the disk function if you don’t want to watch blu-rays or worry about losing or damaging your games. Easy to operate and would recommend for sure.

Great console. Super fast and I think worth trying to get. I realize how that sounds coming from someone who was actually able to get one (trying since preorder day) but it’s super awesome. Only downside is still no way to add memory. Hopefully soon.

The PS5 has defied some of the greatest console limitations from its predecessors from processing times and graphics to innovative features. No matter what console you choose (XBOX or PLAYSTATION), immerse yourselves in a breathtaking gaming experience.

I was so lucky to get it for my husband. It’s amazing! It has amazing graphics. It crashed a few times but my husband has being playing 24/7. PS4 games do look great on the ps5 but games truly made for ps5 you can appreciate the difference in upgrade!

I have both the Series X and the PS5 so no bias here. First off this thing is huge, bigger than original Xbox, huge. Dual sense controller has some nice features but if it’s like the dual shock 4 most weren’t used ie. touchpad, motion control, speaker. Battery life on controller is pretty bad too. I’ve played Spider-Man Miles Morales and Star Wars Squadrons, and neither really had the wow factor. Right now the Ps 5 feels like the PS4 but with ray tracing, 4K and 60 FPS, all nice features but not really $500 features. It could be great in the future but only time will tell.

More than I value my console, I value how BestBuy supported it's release. Extreme professionalism with this particular item. I was very happy to have a safe pickup, and the staff was above accomodating in helping me grab a few extra items I needed even though it was a scheduled window for pickup, so shoutouts to them. I've been very happy with my PS5 since launch. I've had fun with Astro's playroom, I've had fun with Miles Morales, and above all, I've had fun making use of the PS5's features, sharing especially is as easy and has better quality than the PS4 did. A very modern console for the modern socialite. As far as errors, haven't had any myself. No spontaneous shutdowns, no glitches with it's OS, no memory issues, nothing. It's handled as well as any other console I've owned, and I'm eager to do more with it than just being disappointed with Cyberpunk!

Managed to get a hold of one as they came available for a short window. The console itself is pretty large, but it's not a big deal for me. I'm looking forward to more next gen games becoming available. For now, it's essentially upscaling PS4 games.

playstation at it's best. they nailed everything except the design. it looks funky and is kind if growing on me but it just hasnt yet. the controller actually has some weight to it and feels comfortable. the UI runs the menus and starts the games fast.

Overpriced and took ages to get, but that's Sony's fault, not BB. At least I can say order & pickup process was quick and painless.

The absolute most amazing console ever ! I would recommend getting an SSD expansion when you get the console , the SSD is very small 825 Gig & only 667 available to use …. That space goes very quickly !