Customer Ratings & Reviews

My first console had a defective disc drive that ate up my disc. I used my manufacturer’s warranty with Sony and got a replacement as well as my disc back in less than 2 weeks, I was really happy with the speed of that process. The console is gorgeous and looks really good in the vertical position. Having 4K quality is such a blessing. The Disney+ app is not 4K yet and many other streaming apps are still PS4 versions. You’re not hurting by waiting for more PS5 games to come out and for the UI to be upgraded to allow consistent 4K quality and themes.

I love the PS5! Gaming is next level and the controller’s haptic feedback is incredible. Paired with a nice 4k tv, we are thrilled about playing new titles! Hopefully these become more accessible soon so more people can play!

So glad I was able to get one of these near release. It’s an amazing console and I’ve been playing it constantly. Only a few good games out at the moment but more are coming soon. Definitely pick up if you can get it at retail price.

Pretty cool console, I own an xbox series x but I mainly play the ps5. The stepup from last gen is pretty huge in my opinion and the ui is really snappy compared to the ps4 ui. Adaptive triggers seem a bit like a gimmic but there's some instsnces where it adds a lot to the gameplay. My only complaint I have is the storage. 1 tb is essentially dwindled down to roughly 800 gb and despite ps5 games having surprisingly smaller install sizes, the storage space gets eaten pretty quickly. Hopefully they enable the extra ssd slot soon.

The PS5 is Sony’s best console to date. Effortlessly fast and unexpectedly innovative, the PS5 is more than capable of shouldering the burden of expectation it has been handed by those who have preordered it in their droves.

great console , it was hard to get , it took a while but it was worth the wait , when i first got it it had a couple of bugs but playstation fixed it with updates and now its a perfect console , handles games great and will last you a while

Seems well built. Great performance. Fast load times. No real reason to purchase one until there are actual exclusive PS5 games.

A leap to the future! I only had the PS4 base version so upgrading to this has been phenomenal! Graphics are superb, sound is crisp, and love the games. If you have a PS4 pro version I would probably hold off buying this until later though.

Shipping was great! Was kinda worries about ordering a ps5 online but package was great and it got here very quickly! The ps5 has been great and glad I purchased warranty with Bestbuy, worth the extra cost!

This is by far my favorite console. I have the Xbox Series X and also a Nintendo switch. I had to subscribe to twitter accounts dedicated to finding ps5’s just to find it. But it worked. It’s a great way to spend my downtime.

Amazing device if you get lucky enough to get your hands on one, wouldn’t recommend buying it off of eBay or something like that because 1. It would probably cost more money. And 2. You could easily get scammed

Actually the next-gen experience we want. The controller is leaps and bounds ahead of last-gen and I can’t wait to see how more developers take advantage of it. And Best Buy was an awesome retailer to purchase and pick up the console from.

Took many attempts but was able to get one. I have played a just a couple of the next gen titles so far but this definitely a step up. I have noticed that e hard drive is filling up quickly so that may need to be an early upgrade purchase.

Completely different experience from the PS4. It’s incredible how much faster, and cleaner the UI/UX is. Can’t wait to get more games to try out on this thing. If you can find it, don’t think about it, just get it.

If you’re a game like me than you’ll love the PS5. The graphics are amazing and the biggest plus was the load and installation time of games being much faster. Also Sony has better game exclusives than Xbox. I’d give it a 10/10

Got mine on a Wednesday morning (PST) around 8:30 or something like that. I know they have dropped Tuesdays as well, they are more random than GPUs. Follow Falcodrin on twitch and his twitter account. Patience is a virtue. When you see a yellow "add to cart" button, click it and DO NOT REFRESH. It should change to "please wait" and then change back to yellow after a few minutes. Click it once yellow again and if it adds to cart, sprint to checkout! Also, if the location selector is being tricky you might need to specify a different store than one you'd normally prefer. Email confirmation faster than text. Good luck.

Love the graphics and how quiet this is compared to my old ps4 pro which sounded like a jet engine after playing for a few minutes. It still has software issues (the console is only about a month and a half old at this time from launch) like error messages after taking the console out of rest mode when I leave the external storage connected that I have to repair the drive. The expansion bay is also not currently active and Sony has been quiet about how or when they will enable this feature. So because of these issues, I will not give it a 5 star rating.

Pretty sleek design, looks really cool. And is super fast even compared to the Ps4. Not having a disk tray is not bad at all either. Worth the buy

Some minor glitches here and there and a somewhat small internal built on motherboard SSD(super fast though), but all in all a great addition to anyone with a huge PS4 library and allows for the Next Generation that is just waiting to begin

I love the PS5! I paired it with a 4K TV and the graphics are amazing.I tried so hard to get this item, if only the process was easier. Best Buy was fair in giving people a chance at obtaining one though, which I really appreciated.