Customer Ratings & Reviews

When the console is working it looks, sounds, and feels amazing. The graphics, even on the upscaled PS4 games, appear flawless with no lagging. The multi-channel stereo allows you to hear everything happening in the game from a directional standpoint. And the feel of the haptic feedback on the controller might be the best part. It varies greatly in the type of feedback you can receive so each game is a new experience. The downsides: I've always given my consoles plenty of space for air flow as I know they can run warm. This unit was no exception. It was a good 12-16 inches from the wall in any given direction and sat vertically on the top of a wooden table. I routinely would clean the air vent so there would be no build up of dust. But within a few weeks of using it the PS5 would begin to overheat and turn itself off. At first it was maybe 30-45 minutes in to a game. Overtime it has continued to the point that no game can be played more than 5 minutes before the unit overheats and shuts down. At this point the entire console is functionally useless. I've attempted to get ahold of Sony Technical Support but their phone lines are always so busy I can never even connect.

Great system. Not as capable of running 4k 120 as Xbox Series X, in side by side comparisson. Ps5 crashed several times , but overall Ps5 loaded quicker. It's a good toss up so go with what you're most loyal to, you won't regret it!

Great system the space of the OS takes up a chunk of space a SSD is needed for extra space. Just glad to get my hands on one.

I could not be more happy with the PS5. The speed and overall experience is a huge improvement over the PS4 and Xbox one. There have been several great games to play on it as well. If you can find it, buy it!

PS5 in and of itself is amazing. Fast load times, awesome picture quality. It's just unfortunate that the sales weren't handled better and most people who want one can't get it still. Not sure whether that's Sony's fault or the retailers.

A powerhouse of a console if your lucky to get your hands on one. A great alternative if you can't afford the $$ for a high end gaming PC. Can't wait to play the upcoming "exclusive" games that going to be released in the near future.

The console is amazing however Best Buy was very difficult with my purchase hopefully the next encounter can be better made me want to not use Best Buy again however I know it’s crazy because of Christmas time so I understand the delays.

Awesome system. Lots of have said there are bugs but I haven't seen anything abnormal. Disk drive is quiet. Storage runs out fast though so I recommend the disk vs digital. I ordered from bestbuy on launch day and everything went smooth.

Finally got my hands on this for my little boy! It’s a Christmas present so he hasn’t opened it yet. But I am sure he will be happy with it! The design is awesome big it is a bit heavy. Can’t wait to open it and I will update the review.

The Playstation 5 is a great next-gen system. It was very hard to get, but worth the effort. The user interface is very clean and easy to use. The set up was very easy. Once you play with it for a while it will feel like second nature.

Purchased this console back in December, the download speeds are a far better improvement compared to the PS4. Controller feels better in hand and looks amazing! Only downside is size but still looks great! Definitely worth the money!

Super FAST, Super fun playing now, the controller fits perfectly in my palms. The standby amber light gives a sexy ambient look in the evening when the room is dimly lit. it just a good system to have in your entertainment center.

The overall unit looks great and the graphics are awesome. In addition, the downloading speeds are not and day from the PlayStation 4. For example, if a game took 4 hours to download on the PS4, it takes roughly 20 minutes on the PS5.

Speed and fluidity of the ps5 are very impressive. Love the haptic feedback on the controller. Sony just needs to add more ps5 games.

Just got it about a month ago. Even though there aren't many games out yet, pretty much every ps4 game is backwards compatible and load times are pretty much non existent. So far so good and look forward to more games coming out.

Would recommend the digital PS5 over the disk nowadays because most people choose to buy games digitally instead of in store. The console is quite large, but overall the gameplay and load speeds are incredible.

The future is here this is Blade Runner 2049 the games play us now. If you are still having a hard time getting a PS5 Best Buy would be my best recommendation because Walmart has been a complete let down with every PS5 drop since launch in November. The system is a huge hunk of hardware that looks like alien tech designed by Hideo Kojima for one of the Metal Gear games. At first I was apprehensive about the style of the console itself and the controller, because I am so fond of the dual shock 4 control, but eventually I have grown to love the futuristic stylized look of this system. Sitting next to my PS4 this console seems like a PS10 not a PS5 its a complete shift in style design from the PS4. I think it will be very collectible in the future because of the style of the first edition console.

Definitely next gen console so better performance, but no reason to jump on the hype. It's better than building a brand new costly PC which I did and now I kind of regret that but anyways I have other usages of a PC besides gaming.

This is the best console I have ever owned. Has amazing performing, games are incredibly fun, and it is a great blu ray player and media streamer to boot. I have enjoyed playing it nearly every day I have owned it!

compared to the ps5 disc, I will say this version looks a lot better imo due to it being more symmetrical. If you don't care for physical games, save your yourself the $100 to purchase accessories or PS plus.