Customer Ratings & Reviews

If your desperately trying to get a PS5, please don't sweat it or spend any more money then retail price to get it. Imo, both consoles came out to soon. There are not enough games out to make good use of the hardware. Most of the hype is just the fact that someone was able to get one I believe. A lot of reviews come from people who haven't played much and they got a gaming system because they stay home because of covid, but honestly there should be no one paying extra for this. You'll get one eventually if your trying, just don't worry if you don't for awhile, it's not much different then the ps4 pro....for now

Only 4 and not 5 because of the storage Games nowadays are too big to get the most out of this console needed to buy an ssd

The graphics and textures are absolutely phenomenal on this machine. I've had PlayStations since the very first one. Sony definitely did a fantastic job stepping their game up on what this thing can render and provide for consumers gaming experience. That being said, I have to give it 4 stars because I'm already sending my PS5 in to be repaired even though I have a day one PS4 that has never broken down. They let me down here but hopefully they'll get it fixed soon. All and all I would still recommend this system over an Xbox any day

I finally got one, thank you Total Tech Membership! The PS5 is everything as advertised. Awesome graphics and sound. I can’t wait for when the game developers really get things rolling with game creation.

I have had my PS5 for about 6 months now. I love it. the images are great, it processes way faster than my PS4 did. Really great system. My recent purchase was to get my sister one. She also loves it.

It's great so far. Can really notice the sound upgrade too. Looks beautiful on my oled. Picking it up was easy in and out quickly. They even called me to pick it up hours early before store opened. I didn't but was cool they offered it.

The next-generation king is here! From the original to current playstation, the PS5 is by far the most technology-saavy, graphically pleasing, and powerful playstation console! Definitely as good as advertised! Amazing gaming system!

This is a great console with lots of features. Games have never looked better. My favorite part is actually how fast everything loads. Literally hours of my life saved from staring at load screens already.

Great product. Bestbuy system has been the best way for ordinary people to get their hands on this nearly impossible console. Fast boot up and sleek design, awaiting to see the full potential of this next gen console.

I was able to preorder this when it first came out and needless to say it's still going strong and hubby loves it.He has the new Xbox as well but prefers the PS5 much more

True upgrade to next generation. Much faster than PS4 and the gameplay quality is truly amazing. Need a good television to get the best out of the console.

Despite all the issues being reporting on websites and YouTube my system has been working perfectly. No issues with rest-mode or external drives. The disk drive can be a bit loud a times but with surround sound on I hardly ever hear it.

Awesome product! Well worth the wait for those still having a hard time getting their hands on a PS5. The graphics and capabilities of this console are tops (right now). Looking forward to future releases!

Been playing it nonstop and don’t regret picking up the PS5 at all. Was more than worth it. Even though there aren’t a ton of titles, the ones out are great. Also being able to play upgraded version of PS4 games was a very nice bonus.

The PS5 brings gaming to the next level! Super fast load speeds, incredible graphics, especially when playing a game designed for the new console on a TV that supports 120 HZ. My only complaint is that it took so long to get one!

Even though it took me an hour to get the PS5 Console into my shopping cart and checkout. I’m thankful for Bestbuy having it in stock and being able to purchase for my son’s 15th Birthday!! Easy, Fast and Organized pick up process.

This system is a beast! Load times are very short and the image is amazing. This is leaps and bounds ahead of my old PS4. Even though Ghost of Tsushima is a PS4 game, it definitely benefits from the PS5 hardware and looks beautiful.

I absolutely love this console! The first thing I immediately realized was just how fast the PS5 downloads games & installs updates. The game's themselves play really smooth with higher frame rates that you'll definitely notice. Another thing I loved was just how easy it was to transfer all my data from my PS4 over to my new PS5. All in all I'm very satisfied with my purchase. Only downside I can think of was how difficult it was to actually purchase it in the first place... Seriously, screw scalpers. Anyway, if you're able to find one & have the funds, I'd definitely recommend you get it ASAP. You will not be disappointed :D.

This system is great. I preorder for my husband since he was going to wait due to the fact they usually have issues with the first batch. No issues yet so I think we’re clear luckily. The speed is great and way better than the PS4 was

This console is a huge upgrade from my PS4 pro. Everything about it is faster, smoother and sharper. I have had it for almost a month now and have had no issues whatsoever. If you have the opportunity to get your hands on a ps5, do it!