Customer Ratings & Reviews

What a awesome console. Really fast looks great. PlayStation knocked it out the park with this one. Got one because Best Buy isn’t announcing there drop date so scalpers can’t sit on it and get all of them great job Best Buy!

The PS5 is definitely worth the price, difficult to get but Best Buy made it easier than others. Includes the best controller I've ever used.

The PS5 is so much better than i expected. The graphics are amazing, the flow and load time are greatly improved and Best Buy made it easier to purchase with my membership! Absolutely love it.

Great futuristic console design. The games are great. I can’t wait for Sony to implement new features going forward like VRR and Internal storage. This is the fastest selling PlayStation console for a reason!

Was able to finally get one of these thanks to BestBuy. Very easy to pick up and was able to make my nephew very happy for xmas. Product itself is good quality and runs very smoothly. Overall satisfied with our experience.

They did what everyone wanted them to do, which was make the ps4 pro professional edition. Basically a beefed up ps4 system with a very cool new controller. Nothing else innovative, but not necessarily needed.

Fast, quiet, and it's worked since day one. Set up was super easy, and self explanatory. The unboxing experience was not as hyped as the product is made out to be. However, everything works out of the box.

This console is way easier to use than the already easy to use Ps4! While the game selection is still small, there are already some hits that show the true power of this console and the power of the new DualSense controller.

I have not experienced the crashing others have reported, but I'm also not playing CyberPunk. I loaded Fallout4 and Red Dead Redemption 2 and compared to the PS4 Pro, there is a very distinct difference in visuals and smoothness + better response during game play, Sony's beefed up hardware specs really can be seen and felt. I was a bit concerned about the size of the new controller, but after a few hors of breaking the console in, I like the extra size and shape, the controller feels better balanced front to rear. I haven't fired up the VR headset yet, but I do have the free Sony adapter and when more time is available, the PS4VR games will come out. So far, the new platform gets a full 5 stars and this was worth the effort and drive to get my hands on it.

Excellent console, design is very neat and clean. Only downside is the charger cable for the controller comes DOA sometimes. Luckily had a similar usb c charger and so I didn’t have to deal with customer service or psn.

Amazing system. Ready for all the awesome upcoming releases. Even looks fantastic when playing with remote play! There is currently a slight lack of content but that will all change this year.

The PS5 is a superb console that offers a compelling next-gen gaming experience – and one that will likely only get better as more titles are added to the lineup. The PS5 proves itself to be both powerful and well-designed.

Worth the wait and headache finding one lol. Quiet, fast loading and I don’t mind the standing design because my other systems overtime would overheat and slowly have issues because of that.

So I finally got my hands on the notorious PS5 and I have to say- despite the process of acquiring one being a REAL nightmare (seriously- the shortage of product made the search for one a real hassle, but...#firstworldproblems , right?!), this product is INCREDIBLE. Load times are super fast, the "home" screen is beautiful and easy to use (once you get used to the new layout and placement of things on the screen), it's silent when it runs (so far, anyway), and I'm so happy we picked on up. That said, it's a rather bulky console that I actually find to be a bit of an eyesore and the stand itself SUCKS when placing the unit horizontally on a shelf. But I'm still thrilled to own one and very thankful for my luck in getting one. Highly recommended!

Amazing console. Can’t wait to see what Sony brings this gen. I’ve had a few bugs and game crashes here and there but nothing critical. Looks amazing paired with my LG C9. I highly recommend if you can get your hands on one.

Excellent graphics and speed. Like others have reviewed, the controller is large but fits my hands well and the motion feature is excellent!

I’m one of the lucky ones!! I’m so happy that I got one! The graphics, sound and gameplay is great!! Every game I play looks and plays so much better!! Thanks Sony and BestBuy you guys are awesome!!

I find it really hard to believe I was able to get one. Thank you Best buy. The game play is remarkable. I love the new controllers. It does take some time to load games, but once loaded the games play with no issues.

It's great! I have seen the concerns online but I have not shared those same experiences. It downloads very fast while using a LAN connection and the controller is amazing! It completely changes the experience when playing.

Worth the wait, long wait started back in October 2020, finally purchased January 2021. Graphics are awesome, latency low! Better than other consoles and the PS5 is backwards compatible with PS4 games is a giant plus!