Customer Ratings & Reviews

This thing is amazing! The games look and feel incredible! Yes, I said feel. The new DualSense controller really adds another layer of immersion to the experience. Really glad we were able to get our hands on one!

The staff were very helpful, right on time with my purchase when i pulled up to pick it up so i could get home and play my new system which is great. The gameplay and graphics are Krystal clear and very smooth!!!

Amazing Console but it is quite large. Get the disc version for all the backwards compatible goodness. Picking up games for the last generation is easy to do and my kids love to share their games with friends.

Stayed up all night on Nov 22nd and scored a PS5. It’s worth fighting for and I had multiple failed attempts prior. No issues so far. I feel very very fortunate to have this console. THANK YOU BEST BUY!!!! Lovin it!!

I’ve always loved PS since I was a child. I grew up with their consoles and getting the 5 was no option. It was necessary. The graphics are amazing, the system is gorgeous, and the controllers are fire.

great system but a little clunky like the title, overall this is not a bad standalone system I got PS+ discounted for several years so i have tons of "free" games to keep occupied There are a few things wrong with this product tho. The fan is somewhat noisy, the stand is horrible, bordering on unsafe when placed horizontal the interface seems easy at first but simple things like looking for gameplay or pictures of the game.. you won't find that because most games are bare and only have written info want to play on your phone or tablet? sure but clunky and only with a ps4 control, not ps5...... They got great games but a long way to go before they can catch up to how seamless the xbox can be

To finally have this console in hand was nothing more than determination and luck. Glad I finally have it and feel for those who still don’t. It’s definitely a Solid piece of hardware I don’t regret buying.

Worth every penny! Graphics are amazing and system is super quiet. Backwards compatibility makes your PS4 redundant which is awesome. Hang in there if you haven’t gotten one yet and don’t give in to these scalpers!!!

New controller is a nice upgrade physically but the features are not as amazing as advertised, I turn the adaptive triggers off for a lot of games. UI and download speeds are great. It's quiet and can play above 30fps, W.

Very hard to get, you have to know somebody who knows what they're doing to snipe one for you. Great console and has great performance for the price despite me being a pc oriented person.

The best console overall! So far the ps5 has not given us any problems. Of course my husband enjoys his early Christmas gift and can not stop playing. It is a really big piece, it looks really good with all the accessories

PS5 so far has been great, some minor bugs Sony needs to work out, but to be expected. The speeds are night and day from the PS4 and the gaming experience has gone to another level. The controller alone makes it worth it.

Hard to get but worth every penny! Beautiful, elegant and a step or two beyond the PS4. Load times are much better and paired with 4k tv, it’s amazing. The only issue was just trying to get one these days.

Next-Gen Gaming at its best! Easy to use, beautiful to look at, best games to play. It's a PlayStation. Controller is top notch. Game Selection continues to improve.

Absolutely amazing. The haptic feedback controller has so many possibilities, can't wait to see what they do with this system in the future. Library is a bit space but, I'm sure that will change in the upcoming future.

I'm loving the Ps5, UI is very nice, the DuelSense controller is amazing, comfortable, the best one in the series of controllers that Playstation has came out with. Im really excited for this generation of console gaming.

Only flaw is having them in stock what a debacle. Huge upgrade from ps4. Controller is so much better. Please help, my microwave sent me back in time to 1925.

I got very lucky being able to get my hands on one of these. My PS4 feels very outdated, rightfully so. The load times are as promised and the new home screen and PS store redesign are very well designed and thought out.

I've had it for a month and a half and I love it. The controller feels so much better w/ the haptic feedback and it's actually built for your hand now. It gets dirty a lot though. 120 Hz feels really smooth as well

I was up until 4 am most nights trying to snag one of these across all the different retailers, and I can happily say that this does not disappoint! The RTX on the new Ratchet and Clank game is crazy good!