Customer Ratings & Reviews

Easy curbside pick up and very friendly staff. Setting up the console was real easy too.

Great console with great games. The dualsense is a great improvement from the DualShock

Huge step up from PS4. Great controller. PS5 exclusives are limited at this point.

Excellent works great fast load times next gen gaming is awesome

This is an amazing piece of work. Definitely pick it up if you can find it

Best counsel really happy sony Never disapoint lol

Excellent console, I wish I could buy more to share with my family and friends

FINALLY. Love this Playstation. Paird perfectly on my OLED tv. Graphics are unreal

It’s an amazing console, definitely lives up to the next gen expectations!

Graphics really are amazing. Need to upgrade the tv to get the most out of it.

Best console ever. Thank you bestbuy to making my purchase very smooth.

It's amazing. Can't say enough great things about it. I'm so lucky I found one.

Great system very fun . Graphics are awesome great for the family

Great performing device! Feels fantastic after having a PS2 as my last console!

Awesome console enjoy using it all the time i use it more than my xbox series x !

Great system. Fast, easy set up and the look of it goes perfect with my home Thayer set up

GAME CHANGER! the new controllers are so amazing, makes you feel verry immersed.

Amazing console, loved it. The graphics is awesome and the games run so smoothly

Great i use it almost every day has amazing games and i love the new controllers

Got the PS5 because my PS4 was on it's last legs. And I'd heard lots of great things about it. The one thing I heard nothing about was the lack of an audio out. This is a major issue to me. I have a nice surround sound system set up and loved hearing the cracking branches of who knows what sneaking up behind me or passing vehicles in any direction. That is gone now. At first when I thought I was stuck with only my TV's speakers alone, I was really mad. Then I found an optical out on the back of my TV. Great! Problem solved. No, no it's not. Now I am able to get stereo sound though my system, but not the 7.1 that I love. And on top of that, some loud noises, explosions, wind gusts or just people talking loud sometimes, I get horrible popping and crackling! Sure, that is probably the TV's electronics causing all that, but the PS2, 3 and 4 all had an optical out which gave great, clean, clear and crisp sound. Why on earth did Sony think it was an acceptable loss and decide not to include such an important basic system? Now I'll have to find some adaptor to split the HDMI signal to send the audio to my sound system and hope it works better than my TV's apparently limited option. Then I'll have to hope it works after shelling out another stack of cash. Besides that, it's a great new system and I love it. But it's a sight and sound device, I am really disappointed that they neglected half of that. I felt as if I had bought and sweet new car and when they delivered it, it had no suspension. "What the bleep am I supposed to do with this!" was my first thought when I realized what was missing. So be aware, unless you don't care about quality sound, you're in for a big let down. It has really knocked my confidence and trust in Sony. They should have known better. After all, they started out as an audio company and have sold some of the best equipment you could get for years. Ok, my rant is over, I hope this heads up is helpful to you. I also hope Sony reads this and decides to add the capability back in to a future version!