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Customer Ratings & Reviews

Model:
1000031650
SKU:
6523169
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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 14,675 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Go digital and never lose your games.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I was a bit skeptical about the digital edition because you can’t buy physical disc games. But this has turned out to be a blessing because I can’t loan or lose any games, and when the PS6 comes out - I’ll still have access to all my purchased games. Also, the digital store often has great sales. Excellent system. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this gaming system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost two years since I bought my PS5 and it’s still running 100% no issues. I love love this device and just bought the VR2 to go with it. Have a Xbox too but it don’t compare graphic wise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super amazing PS5's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 units, the picture and colors are brilliant, and the graphics look amazing and so much more realistic it's insane how far technology has come. Only one slight issue is that it absolutely difficult to stop playing on the PS5 where it makes people over stimulated it takes forever to get off the game.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had an Xbox but decided to buy this since it was on sale. It works great and so far I haven’t had connectivity issues like on my Xbox series x for some reason. It thinks it is so important though and turns on every time I turn my tv on, and it renamed all of my hdmi inputs to ps5 even the one with my Xbox plugged into it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 is the best gift for any Gamer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the PS5 as a birthday present for my husband and he was so so happy. We got a Ragnarok game as well. He loves it! The purchase process was also so easy. I ordered online and within an hour, it was ready for pickup at the store. Easily the best birthday gift choice for me. So happy with the purchase and the easy purchase process! Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's a great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade from PS4. Graphics and load times are noticably better. Now when I picked it up, the box had a hole in it which scared me as I thought it messed up the console but the packaging is sturdy which protects it from everything. Overall very satisfied with the system and would recommend getting the digital version if you only have digital games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kisses of JOY!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my grandson, along with the wireless headphones, charging station, and extra controller. Gave it to him as a pre Birthday/X Mas gift. I wrapped it in Christmas paper. I watched him open his presents. He grabbed me, hugged me and kissed me. One of the best days in my life. He LOVES his new playstation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ps5 gives my something to do during the winter

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and easy to use. As well as easy pickup

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new PS5. Loads games super fast. The controller is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always fun to play, great console just the older version thats been update still works flawlessly 2 years later

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT. I bought a xbox series x 3 years ago and i truly hated it. i was a playstation person up until ps4, but someone convinced me to go to xbox. Xbox games suck so much, i finally saved enough to get the ps5 and now i have my games back. man i wish i could play ps3 games without having to stream them tho, streaming games suck.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy itttt

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves this system we've 2 in the house and we've had no issues , would recommend for gamers , for the ps5 the games are more expensive but graphics are great !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Next-Gen System!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a Nintendo Switch and Xbox One X, but this is my favorite next-gen system. While it has all the bells and whistles (high-end specs) of the Xbox One X, it’s the exclusives that make PS5 number 1 for me. The PS5 exclusives in particular are high quality, both in story, gameplay and visuals. I highly recomend this system!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent device. No noise. Start Very fast. grafics unbelievable

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much fun to play and runs smoothly while at the same time looking very stylish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got my hands on it!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outside box was a bit damaged and the employee was going to replace it for me, but they weren’t allowed to. But no harm done to the console itself and it’s worked flawlessly since having it! So excited I could finally get my hands on a PS5. It’s made a world of difference compared to my PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console that work is easy to use and plenty of game options

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best the ever was

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I could gift my self on my birthday. I live alone and sometimes there is nothing to do around and this thing becomes the best part of your life. I just love it. It's smooth fast and I also use it to play media like Netflix. Every dollar was worth it and I would say this was the best purchase of the year.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great console, excellent performance, beatiful design

    I would recommend this to a friend