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Customer Ratings & Reviews

Model:
1000031650
SKU:
6523169
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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 14,675 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The 5 in “PS5” Stands for 5 STARS!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from the PS4 to the PS5 has been a game changer. Worth every penny. Everything runs so much faster and smoother. Everything is designed better even just how the controller fits in my hands! It’s a amazing. Very happy with my purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best system ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony out did themselves…..controller enhancements…resolution….just out performs the other systems hands down….glad i bought it. Not to mention i was able to trade my old system through best buy and got almost 200 dollars off….worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just perfect!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOAT of all the consoles. I am not a fan of discs and digital came in time to save me from finding the games I like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 digital is worth it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, never really got disc in a long time so this was so worth the money. only thing is it doesn't have much storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Large Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases that I’ve ever made from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy is trash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation is awesome the store i got it from.wqs trash tho never go to this best buy. I went else where to buy games and add ons cause rhey didnt even attempt to offer me any they were rude and disnt even advise me to use my beat buy card when i have one smh trash store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the PS4 for years and actually it performed quite well. When the offer came from Best Buy to get PS 5 at a discount as well as additional discount for a trade in it was perfect for me to make the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Console

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps2 was definitely the best and most iconic playstation, the ps5 can come in second place with all of the performance and specs to play every game at its best with all the great exclusives and other games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a PS5 in stock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a birthday gift for my Nephew and he was thrilled to receive it as they are hard to find. When picking up my new monitors his brother spotted it on a table at the front of the store and we have been searching for one for a while so I snatched it up and made his day!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed

    Rated 5 out of 5 stars

    Tremendous Upgrades.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console has been tremendous especially because of how well it can be downloaded at a high rate. It gave me way better 4k quality that is almost incomparable towards other consoled and PCs. There is also more download space available compared to the Ps4.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most games play at 60 fps which I love. Even if they aren't native ps5 games the fps or resolutions get upscaled. No regrets upgrading from the ps4 slim. Better resolutions, framerates and even just a better experience overall.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for Spider-man 2. Zero regrets and 100% worth the buy. I can play my ps4 games just fine on this console, and I can play my ps5 games and marvel at the running capability of the console. 100% recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quatity you would expect from a well known company

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked how easy the set up process was put of the box. I own both next generation consoles (xbox series x). And the ps5 does have better graphics on most games i play on my sony A80j OLED. Which is a perfect pair for this console

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    This is the future!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design with multi-faceted functions (I love the fact I can use my old PS games with his console). I am looking forward to Cloud Streaming and also being able to access the catalog of Classic Games with my PS + Premium membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have played Spider-Man 2 on the PS5 and I so far really enjoy playing games on the platform. The storage space is decent, but I would like it to be bigger. Other than that, I have enjoyed the PS5 everything it has to offer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is literally amazing at making these consoles. It looks beautiful and futuristic and also plays like a beast. Assassins Creed looks insane and PSN special games like Spiderman looks even better. One of the best consoles I ever had!!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the PS5 for my sister and let's just say I'm playing it more than her. The games that are exclusively to PlayStation are insane Spiderman, God Of War, Ghost of Tsushima there the only ones I've played so far and just Wow its amazing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best Next Gen Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most cost efficient way to play next gen games on 4k on 60fps or 120 fps. The upgrade process for m.2 was pretty easy and you can get 2tb m.2 for less than 100 just make sure it's 5,500MB/s or faster The graphics are amazing on my lg c2 tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This system is very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not looking into getting another gaming console at all but when the sale hit i had to jump onto that. Got a console and another console with the money that was saved! Amazing deal and amazing system! Recommend anyone to get this system!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game Changer in the Console World

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 (PS5) is nothing short of a game-changer in the world of gaming consoles. As a long-time PlayStation enthusiast, I couldn't wait to get my hands on this next-gen marvel, and it has truly exceeded my highest expectations.

    I would recommend this to a friend