Customer Ratings & Reviews

I love ittt!! Fast shipping thank you Best Buy for fast delivery

I bought it for my son as a birthday gift. He is the happiest kid in the world these days ☺️ we are very satisfied with best buy’s service. I used a gift card and bought an additonal game with good offer. I recommend to buy an additional controller.

The PS5 is really slick, even though the form factor is ugly and bulky. The games are great, the system is speedy. Further, only having 1gb storage is out of line in this day and age. BUT make sure you get the Best Buy protection plan. My PS5 died inside of 6 months from purchase. It refuses to turn on at all, no beep, not response, no lights, just unresponsive. I had it plugged through a high end surge protector. A few weeks prior, it started losing its WiFi connection, blaming the network connection, while everything else still worked fine. The day prior, the controller started to refuse connecting to the system unless I unplugged everything and plugged the controller straight into the system to reconnect. The next night it dropped the controller, then the WiFi after a reset, then refused to power on. I have to send it into Sony, but this is obnoxious that it’s not even been six months from making the purchase the protection plan would have had me back up and running in a matter of days, not a month as Sony is telling me to expect. If Sony tried and charges me any repair fees, I will demand a full refund of the defective system, all purchases made on the PSN network including in game purchases, PSN Plus subscriptions, and game subscriptions, with Sony being required to force game companies to help transfer to the Xbox system,

At first i was iffy because of the home menu but after a bit it got comfortable and easy to use really convenient and a good big jump from ps4. Any tv works and looks good but if you really wanna maximize it then use it on a monitor or oled to qled tv’s.

No issues with the PlayStation !! It’s a a big difference from ps4 ! Best Buy made the transition very smooth and easy and installed my external hard drive with no issues once I got home !! Would definitely recommend!

Probably did not need the disc drive but great upgrade from a ps4

Really good works till today great offer and no hassle included

The PS5 is the best gaming console out there..i bought yhe PS5 console for my son with the disk slot...he loves it...excellent graphics and powerful....my son was always an Xbox gamer but since he got this he hasn't touched the xbox..

Plays RE4 Remake perfectly. Can finally use the Sniper rifles with scopes and the thermal scope on the Regeneradors. My PS4 couldn't handle it and sounded like it would blow. I will get a another SSD for it since games now take so much space.

Best system ever I recommend you to buy because you no going to to regret it trust me

Ordered this PS five online drove up picked it up at curbside service. Of course the consule is amazing. My kid is happy. It was easy. Definitely recommended.

Best Buy Never misses. I would buy this one instead of the digital version but theres not really a difference. The digital version just has no disk input and its 100$ cheaper but i would recommend this one If your on a budget.

Works perfectly love it! Nice slim white finish. PlayStation always comes thru Best Buy was friendly and fast.

On October 2, 2023 I went for the first time to Best Buy in search of my first item I had never bought something in the store until that day I went looking for a PlayStation 5 for my boyfriend's birthday gift and when I started looking I couldn't find it until a boy approached me asking what I was looking for and I told him the product and he told me precisely I only have one excited I told him you can give it to me please as well as a game that didn't have much to go on sale very kind helped me with my payment at the box and likewise helped me get my credit card satisfied with my first purchase...

Works great and looks great, but they never give you enough memory, even on the upgrade for how much data these games take nowadays.

Im a PC gamer but I love having something to play on the couch. Graphics are beautiful and i hope Sony fixed the vertical issue they were having woth the first revision. Selling it as a vertical system when it should be put horizontally is nuts buy w.e.

So far I’ve loved the PlayStation everytime I use it . It’s very new to me from the ps4 so I’m still learning some of the tips n tricks but overall it’s a lot nicer , the controller feels nice , and the graphics looks really good .

This item is amazing! I'm glad to see that Best Buy finally had them in stock! I purchased this PS5 for a friend who had their PS4 stop working recently. The PS5 out performs the PS4 on so many levels. Definitely worth the purchase.

Great product***************************((((****((*

My son had doubts about purchasing this system because it was a return, and he wanted one that was brand new never been used, however, he loves it. He (17) worked hard and saved up his money to purchase this, he loves it.