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Customer Ratings & Reviews

Model:
1000031650
SKU:
6523169
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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 14,675 reviews
  • Rated 5 out of 5 stars

    PS5 excellent.. controller battery not so much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PS5! Came exactly on time and as expected. The only things I would critique would be in this day and age should have twice the storage capacity but not overly concerned about that. That being said my sone and only legit complaint is the controller battery life is absolute garbage.. for all the upgrades to the controller Sony has walked the battery life back at least two generations. Xbox has definitely done a superior job with their controller and battery life. Plan on either having a 10’ usb extension or a 2nd controller charged and ready.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5 for the Dubb

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Playstation 5 is an absolute gaming powerhouse. With cutting-edge graphics, lightning-fast load times, and a vast library of games, it has exceeded all my expectations. The DualSense controller adds a new dimension to gameplay with its immersive haptic feedback and adaptive triggers. Setting up the console was a breeze, and the user interface is intuitive. While in high demand, the PS5 is worth every bit of the hype. A must-have for any gaming enthusiast – a solid 5-star rating!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say the ps5 fives up to it's standards. Not a regret in my purchase at all love this thing!. My kids love it too, and just the sound and image is so much clear and better and louder. A thousand percent recommend 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    PS5 Is Awesome

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a gaming marvel! Its sleek design and lightning-fast performance redefine the gaming experience. From stunning graphics to immersive gameplay, it delivers next-level entertainment. The DualSense controller adds a new dimension with its haptic feedback, making every moment feel real. Whether you're a casual gamer or a hardcore enthusiast, the PS5 is a must-have for anyone seeking the ultimate gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Loading speed, Overall performance

    Rated 5 out of 5 stars

    Worth the wait.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smoking fast, Great picture on my 4k TV. I like the controller. Will be upgrading storage with 2T internal SSD soon. After I get some more PS5 games. PS5 is a must buy!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Loading speed, Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An upgrade for my ps4 the controller feels nice. Also like the exclusive games pretty fast to. Just overall runs better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Xbox who?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited 2 years after the release to finally buy. It was worh it. The speed of this thing is superb! It's a bit bulky but im a big buyer for disk copies. My bf is a avid xbox user and has been stuck to my 5 and left the box collecting dust. I did end up buying the internal storage expansion and it was super easy to install ( and im no where near technology advance)

    I would recommend this to a friend
  • Pros mentioned:
    Design, Game selection, Overall performance

    Rated 5 out of 5 stars

    PS five worth the wait

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance enjoy the graphics the gameplay Was easy to set up looks great. Controller is superb. Enjoy the feedback during gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Best PlayStation so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a much better upgrade from the PS4 than than the PS4 was from the PS3. You get high end PC quality graphics at a much lower cost than a gaming PC. The system is very quiet even at full load, as opposed to a PS4 that sound like a plane about to take off. The new controller is also a big improvement in the comfort department. The hard drive capacity is a bit disappointing; it should be at least 900 GB of usable space for a fresh system, but it is only 667 GB. So you might have to upgrade the hard drive if you keep a lot of games installed at once.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5: Next-Level Gaming!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently snagged a PlayStation 5 from Best Buy, and it's incredible! The graphics are out of this world, and the loading times? Practically nonexistent. Games run super smooth, and the new controller with haptic feedback makes every game feel more immersive. If you're on the fence about upgrading, I'd say go for it. The PS5 has truly elevated my gaming experience. Definitely a must-have for any serious gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5 Disc Version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a gaming powerhouse that exceeds all expectations. Its lightning-fast load times and stunning graphics immerse players in a truly next-gen gaming experience. The DualSense controller's haptic feedback adds an extra layer of immersion, making every game feel more dynamic and engaging. Overall, the PS5 sets a new standard for console gaming and is an absolute must-have for any avid gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Are you not entertained?

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Playstation. It does what the last one did, but a little quicker, a little sleeker, and it looks a little better. If you need to know more than that, chances are you're looking at a nerdy in-the-weeds games review site and you have no particular faith in the opinion of anonymous Best Buy reviewers. But for the rest of you, the ones who are actually reading a review on BestBuy.com, yeah: It's a nice Playstation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    4K gaming, vast game library, gorgeous graphics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my PS5 Digital Edition for over a week now and I'm very impressed with it. The DualSense controller is a revelation in gaming immersion. In games that support haptic feedback, vibrations in the DualSense are based specifically on what's happening onscreen. Reloading a revolver in Borderlands 3? You'll feel a series of small, targeted vibrations that correspond perfectly with the reloading animation on your screen. The adaptive triggers are excellent as well. I don't have any experience with real guns, so I can only guess that the small bit of resistance every time I fire Jesse Faden's gun in the PS5 version of Control must be based on the way it feels to pull a real trigger. It all makes for an unprecedented tactile experience. Beyond that, playing games on the PS5 in Performance Mode is fantastic. I've been playing in this mode on a 1080p television with nothing but crisp visuals and smooth gameplay. God of War Ragnarok (the game that was included with this bundle) looks especially nice. I imagine the Resolution Mode is good for people who have 4K televisions, but the smoothness of Performance Mode is where it's at for me. Because this is an all-digital console, I recommend buying extra storage for it in the form of a supported NVMe SSD with a heatsink included. I went with the WD_BLACK 2TB SN850X, but go with whichever one feels right to you. To me, the PS5 looks nice without that awkward disc drive bulge on one side. If you care about your console's aesthetics, the PS5 Disk Edition is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    King of Consoles

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best console out at the moment! The DualShock controllers are designed for comfort and entertainment as well. The best console I’ve had in a longe time and the game collection is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Loading speed, Overall performance

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quicker, prettier, better! The speed has defininitely improved. Visuals are amazing. Such a cool futuristic look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a brilliantly made machine. The PS5 is an absolute game-changer! Its cutting-edge hardware and lightning-fast SSD result in breathtaking graphics and incredibly smooth gameplay. The DualSense controller's haptic feedback truly immerses you in the gaming experience. The extensive lineup of exclusive titles showcases the console's power and versatility. Whether you're a casual gamer or a hardcore enthusiast, the PS5 delivers an unparalleled gaming adventure that keeps you hooked for hours on end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 is amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it because it’s so fun to play with and it’s way better than Xbox and just the feeling of the controller are playing Spider-Man two and Fortnite. It’s just so good I recommend it way too much can’t wait for the PS six

    I would recommend this to a friend
  • Pros mentioned:
    Design, Loading speed, Overall performance

    Rated 5 out of 5 stars

    Best purchase of 2023

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you expected from a game  console, to the new slick design , all the way down to the speed ! Wonderful for a gift or for yourself

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 (PS5) is a powerhouse, delivering stunning 4K graphics, fast load times, and a seamless gaming experience. Its innovative DualSense controller offers immersive haptic feedback and adaptive triggers. While its large size and limited storage are drawbacks, the PS5’s performance and exclusive titles make it a must-have for gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    PS5 Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 has been amazing - worth the upgrade. Unit is a bit large, but still able to fit into storage areas.

    I would recommend this to a friend