Customer Ratings & Reviews

Love my PS5 it brings back so many gaming memories and has great titles!

Easy setup. Stunning picture. Fast gaming w/o lag. I recommend replacing the factory HDMI cable with a better one. Some known issues there.

Never had an issues with my PS5, the game IG experience is on a whole other level

Good item very good item it comes with a controller

I haven’t played video games in several years, but coming back at a time when things have advanced so much, makes glad that I am back at it again!

Digital version works as well as the other one, but feels much lighter. The rest is what you expect:

I like the graphics and the speed of my PS 5. What I am not happy about is that I am supposed to have a voucher included for a full version of God of War Ragnarok but there was no voucher. Now I am trying to find a way to contact Sony about it.

Quality of graphics is amazing. I do not care for the design though. I like the cubish design of the XBox. WIsh it came with 2 controllers.

Works perfectly!! My son loves is!! It’s 120fps is so much better then his older console. He loves it, definitely recommend!!

Best console I’ve ever had, just switched over from Xbox series X. The game catalog is amazing, no complaints at all.

Everything about it is great other than the lack of storage.

Great product. Best Buy is always strong on quality. Would recommend this product anytime.

Glad best buy restocked. Games look much clearer and faster loading times. You need a high quality TV to get the most of the benefits the PS5 offers.

Such an amazing deal and system!! So stoked to see my son’s reaction when he opens it for his bday.

I like the graphics & new design. the controller feels so good to play with.

Always very easy to purchase here, great customer service

Loved my new console. Has a variety of alternate colors plates sold separately. And multi functions

Great product and very convenient I would purchase another one.loads games smoothly and very portable

The PS5 is great but it does have some issues, but that's not the fault of Best Buy. Be sure to keep an extra charging cable, i had issues with the the one that came with tbe console. Load times are lightning fast and graphics look great on my 75" UHD. Just wish there were more games available. Overall,very pleased with my purchase.

Best service and guideline from the staff. I am a new user of PlayStation. The staff there helped me a lot to understand the basics.