Customer Ratings & Reviews

Got a great deal on an open box excellent condition. The pro is a big step up from the base ps5. Recommend to anyone who appreciates high quality graphics

Amazing customer service I am disabled with cerebral palsy and I didn’t even have to get out of my uber to return my ps5 pro it had some issues and I got a completely new one no questions asked and by the way i absolutely LOVE MY PS5 PRO I highly RECOMMEND IT if you have the extra money

Excelent. The best model for playing. Good storage and god quality.

It runs great. nice speed and graphics’s better than the regular or slim ones. great console overall.

Switched from an Xbox to a PS5 and happy I made the change. Great graphics more single player games. Have to get use to the PS5 menu layout but no complaints so far!

Best of the best, faster than regular and best 4K visuals

I’m glad I decided to buy the Pro version over the regular or Slim. The added storage space and power are a welcome addition. I held off on this generation for a long time but it’s nice to be able to jump back in to gaming with PlayStation Plus Premium and have a good library of games.

This system is the best console that has ever come out. It’s not perfect but it tries. Hopefully once PSSR gets better, games will look almost pc good. I enjoy it and have put the pc aside for a couple of games for the convenience of the playstation environment. It’s so seamless and all my friends are in PS5s.

Upgraded from ps4 pro to ps5 pro and i can't go back. Its such a big difference

Love my Ps5 Pro ! Love Best Buy products they are always great and their staff are amazing! Continue to be great

Excellent system for the money I like the graphics and more and more time I use it I fall in love supreme graphic! Overall I like the product it's not too expensive it's just right for the processing

Upgraded my PS5 to this PS5 pro. Games are much smoother and better graphics

In perfect condition, really good graphics and excellent pick up service

Works flawlessly, can play virutally any game with no freezing whatsover, download speeds are very fast, controller is very nice.

Awsome look and faster in my opinion then the regular ps5

Stays cool and quiet. Love playing on the Playstation 5 pro.

The product works fine. It just irks me how they rank the quality of their Open Box products. I once got an Xbox One controller with claimed excellent condition that was cracked. My PS5 Pro came scuffed up on the black sections and the plastic horizontal stands (as cheap as they may be) were missing. Cleaning off the black section isn't working. Doesn't sound excellent to me.

The best console just got better. Showing some significant gains in games that receive a pro patch to take advantage of the new power and features. As a reminder, the system does not come with a vertical stand or a disc drive. Those must be purchased separately if you would like them but are not necessary to use the console.

This PlayStation works flawlessly and I have had no issues what so ever with my product. When picking up the console the employee's were nice and worked with me when there was an issue with my online payment.

The CPU runs very fast, the gaming experience is excellent, and the graphics are even more detailed than the previous generation. I bought it specifically for the latest Assassin’s Creed game, and it was totally worth it.