Customer Ratings & Reviews

The store had an abundance of stock of this console, so it wasn't difficult to find what I wanted, take it right to the check out, and was done in the store in under 10 minutes. The cashier was very friendly and accomodating when I asked to inspect the box contents before purchase (one of the security seals was broken). The set up and transfer of data from my PS4 was easy (but a little timely because of the amount of data I had). The quality of the picture and gameplay is everything that the advertisements promise. Definitely pay a little extra for the Pro version! The battery life on the controller is great, more than 8-9 hours of straight playtime. Also purchased an "internal" disc drive for my PS4 games. It was incredibly easy to install, and works perfectly. I regret waiting so long to buy a PS5! And then...it went on sale 2 weeks later. I called the store and they refunded the difference without question!

I am very happy with my new ps5 pro. It has more space and its speed is awesome. Till now I works perfect.

I can notice the difference between the pro and the standard PS5. I will say it needs more space to stay cool but that's it's only negative.

While the performance of most (not all) PS5 games is identical on the base PS5 and Pro, the resolution and graphical boost were immediately noticeable on the Pro. I didn’t expect to notice a substantial difference in those areas, but I immediately did in games like Ratchet & Clank: Rift Apart and Spider-Man 2. The games look noticeably sharper than they did on my base PS5. So far, the experience has been fantastic and I don’t regret purchasing the console at all. However, if you don’t have a base PS5 to resell, the vaule proposition isn’t great.

The Pro is the way to go. Enhanced graphics, faster performance and more storage. Keep more games ready to play in the library, and save as many clips as you like. And future proof your gaming experience for the new big titles! The only thing I might recommend is turning off VRR if you're playing on 4K resolution, as there is a known stuttering issue.

The PS5 Pro is a fantastic upgrade for anyone who wants to get the most out of Sony’s console exclusives. As a primarily PC gamer, I really appreciate the boost in performance and visuals—it makes a noticeable difference in how games look and feel. While the PS5 Pro is on the pricey side, trading in or selling your original PS5 helps offset the cost and makes the upgrade much easier to justify. That said, I was disappointed that a disc drive isn’t included by default. Since I still own a collection of physical PS4 and PS5 games, along with other media I like to watch, I had to buy the add-on separately. If Sony had bundled the drive in, the price would have felt completely fair. Overall, though, if you care about higher fidelity and smoother gameplay, the PS5 Pro delivers an excellent experience and keeps console gaming competitive with a solid gaming PC.

PS5 Pro really improves my gaming entertainment. Visuals are more clear and stunning, higher framerates, and loading times faster. Well worth getting for the best Playstation gaming experience

This console is amazing, the graphics are way better than the base PS5. The WiFi is faster and the load times seem faster as well. The fact that I can play my games in quality mode with faster frame rates makes this a must have, highly recommended!

The speed is amazing, makes game play so much better, doesn't glitch like the previous systems

I got this for my early birthday gift, and i’m loving it. It preforms better than the regular PS5. If you prefer visual fidelity over performance in games, then this is the one. Also, the 2TB of storage that it comes with is nice. I wish we had more options to customize it, like with the other PS5 variants.

Very good performance compared to original ps5 played god of war wukong and war zone way better graphics and frame rates on Hisense u7g capable of displaying 120 hz also love the storage I have over 27 games stellar blade ghost of yotei etc to be able to just switch over and not have to download or detele games all my the time is pretty nice

After using the PS5 for 5 years, Honestly it was worth the upgrade. Gameplay feel so much better, better response time in my opinion and also extra storage is amazing.

I love the ps5 pro definitely great quality! Biggest thing is having the TV with 120hz and 4k to truly get the best of the ps5 pro graphics. I switched from Xbox and I’ll never go back. The games on PlayStation are far better and graphics look crisp on it. The 2TB storage allows you to download a lot of games as well.

I recently bought a PlayStation from Best Buy, and I couldn’t be happier with my purchase! The performance is absolutely top-notch—everything runs smoothly, the graphics are stunning, and the load times are insanely fast. Whether I’m playing action-packed games or just streaming, it handles everything effortlessly. The controller feels great in my hands, with responsive buttons and a solid grip. Plus, the overall design of the console is sleek and modern, making it a great addition to my entertainment setup. Best Buy made the buying process super easy, and I got a great deal on it. If you’re on the fence about getting one, I highly recommend it. This is hands down one of the best gaming systems out there!

It enhances games like I never would’ve thought, it deletes the option of picking good graphics or high frame rate, the console makes running games at max fidelity and high frame rates a breeze

I loved my PS5 pro. The 1TB storage and resolution is amazing when using on my OLED TV. I bought it online for a pick up, then went to the pick and pick it up right away. it was smooth process

This console is great, its performance and storage are amazing, it's really fast and incredible, Sonic is the best

The PlayStation 5 is really cool and that 2gig storage really helps you with the games now days that are huge. It’s very slick and the games look amazing. This is my first ps5 and I’m very impressed by it. Runs my games with ease on 120hrz.

We purchased the PlayStation 5 Pro a few months ago for our family, and it has been absolutely amazing. The game quality is stunning — everything looks incredibly sharp, smooth, and immersive. The design of the console itself is sleek and modern, and it fits perfectly into our setup. The controller deserves its own praise. It’s comfortable, responsive, and makes gameplay feel even more engaging. Whether we’re playing together or switching between different games, the experience has been flawless. Overall, the PS5 Pro has been an incredible addition to our home. We love it and highly recommend it to anyone looking for a powerful, family‑friendly gaming system.

I’ve been gaming for years, and the PlayStation 5 Pro is on a whole different level. The graphics are insanely sharp, the loading times are almost non-existent, and everything just feels smoother. Games like Spider-Man 2 look absolutely stunning, the performance mode is buttery smooth and makes a big difference.