Customer Ratings & Reviews

I decided to get this PS5 as a gift for my partner. It was a last minute purchase and I placed it for pickup just an hour before closing (commuted from Whitfield County area). I arrived precisely when it said it was ready for pickup, which was 10 minutes before closing. Thank you to all of the kind associates who do not turn customers away ! PS5 works excellent and it made my partner jump for joy! Alway happy to carry out business with Best Buy.

I love my ps5! I literally play it daily. The PS5 pro is awesomely specially having 2TB of memory

The Playstation 5 Pro enhances your games framerate, resolution and even color. The games run faster and are more responsive than ever before. It is very noticeable in person even if you can't always tell in videos. Even the wifi is upgraded to Wi-Fi 7. No other console has a faster wifi connection. If you are an online gamer who can't run a wired connection to your console then you simply must own a Playstation 5 Pro. You won't regret it.

Wanted an upgrade for my PS4 and decided to go with the PS5 Pro. Didn’t disappoint me at all. Was really satisfied with the performance, the enhanced features and I overly enjoyed playing it on my 4K tv. It definitely looks stunning with the performance upgrades of the pro. I would see myself playing for hours on this. Only downside is that it should have come with a disc drive at that kind of price point but it’s not really a huge issue for me as I prefer downloading my games and not everyone actually watches movies on Blueray these days.

Upgraded from the PS5 and with a number of patches out already there is noticeable improvement. The ML model for PLSS should be improving with continued iterations, so hopefully even some games held back by the limitations of the nacent software upgrades will be better with time. Spiderman with performance pro, both the 1 remaster and 2, looks great. Alan Wake 2 shows significant improvement even if full implimentation is not complete. If youre already in the market for a PS5 this is a great choice. May not be worth the upgrade if you already own one, so consider your overall setup before handing over the extra $200. Disc drives are currently somewhat elusive so if your primary collection is physical this may not be for you until disc drives are more readily available. 2tb of storage goes pretty far, though.

Its definitely not for everybody but if you want to get the best performance possible out of ps5 games its a must buy. The higher frame rates at higher resolution are definitely noticeable compared to the base ps5. The addition of PSSR upscaling is really a game changer allowing games to run higher frame rates at 4k quality resolution.

I’ve been using the PS5 Pro for a few weeks now, and honestly, it’s been such a game-changer. The graphics are insane—everything looks so smooth and detailed, especially in 4K. Plus, the load times are super fast. I’m talking a few seconds, and you’re already playing. The controller is probably my favorite part. The haptic feedback and adaptive triggers really make you feel like you’re part of the game. It’s such a cool experience, especially in games designed to use those features. The console itself looks sleek, but heads up—it’s pretty big, so make sure you have room for it. It’s super quiet, though, even when you’re playing for hours, which I love. I also like that it’s backward compatible with a lot of PS4 games, so I didn’t have to give up my old favorites. Overall, it’s pricey, but I think it’s worth it. If you’re into gaming, this thing will blow you away

Definitely a step up from the original PS5 in terms of performance which is noticeable both in gameplay and download speed immediately. Disappointing that there is no built in disc option, but unfortunately that seems to be the future of all gaming consoles.

I love it. Im writing this for a chance to get a $400 gift card. I hope they chose me. Anyway, i used to have a PS5. The pro is worth it. Significantly better graphics and speed.

Absolutely love it! Way faster than the original PS5. Much clearer and the standard 2TB storage is such an upgrade. Especially with COD. That took up most of my storage on the original PS5

The PS5 Pro delivers noticeably better performance, smoother gameplay, and sharper visuals compared to the standard PS5. Everything feels faster and more polished. The only real downside is that it doesn’t include a disc drive, which is disappointing if you own physical games or like buying used discs. Great console overall, but that omission keeps it from being a full 5 stars.

Having grown up with the PS2-PS4 this is honestly so awesome to see them reporting a bunch of PS2 & PS3 games to the PS5. The games that are PS5 pro enhanced are absolutely mind blowing graphically. My favorites so far are horizon forbidden west and death stranding 2. They’re just absolutely stunning. The fact this comes with a whole 2TB for any game you want to play just makes this even better. Everything runs flawlessly.

I'm glad I purchased the pro model because if the fast load times and large storage.

The PS5 Pro takes gaming to the next level with faster performance, enhanced ray tracing, and stunning 4K visuals. Its AI-powered upscaling and improved cooling make gameplay smoother and more immersive. While the price is high and upgrades subtle, it’s a powerful and future-ready console for serious gamers.

A significant upgrade compared to the regular PlayStation 5. The Pro looks considerably better and runs much more smoothly

Very good, looks spectacular...I always wanted to have a console like this, the games look super realistic, it's fast and doesn't make noise and it weighs much less than the normal PS5

best console onthe market great graphics and resolution a lil pricy but worth the value some u getting more storage and better video quality

4k 120hz steady for GT7! Nice upgrade from normal ps5. Should come with a better stand but that's my only complaint.

Upgraded from the original ps5 (got it day 1 drop). Absolutely love this Pro, super fast, clean gameplay, quiet etc. I have to get used to not having a disk reader but even then i can buy the plug in one. Not a dealbreaker for me. The pro is worth every penny imo.

There's a lot of hate surrounding this device. Most of it is unfounded. The price point is high, and the tangible stuff you get doesn't seem like its worth it. No disc drive, no upright stand, the horizontal feet are kind of cheap looking. Sony also missed the chance to have something major drop built for the PS5 Pro that would showcase its power. There that's the negatives out of the way. The games I've played have had varying amounts of improvements. The one thing I have to say about the games with enhancements. Think of a hamburger. If you add salt and pepper.. you enhanced it. But its still not a steak. If you keep that in mind you'll be a happier person. Each game is very different in the amount of improvements. FC25 the lighting, gameplay and subtle details to players is a very noticeable improvement, Spider-Man Remastered... looks and plays amazing! Its more in line with the PC in the ray tracing and frame rate (in line not better than max settings don't at me) Call of Duty stable 120 frame rate, butter smooth.. there are others not so noticeable Dragon Age frame rate is definitely better but visuals are about the same. First Descendant the same. Stellar Blade VAST improvements. I could go on but you get the idea. Milage for each game will vary. That bein said, as more games come out built with the PS5 Pro in mind we should see a big uptick in improvements. Should you buy? IMO if you have an old PlayStation 5 or are in the market to get one, this would be the one to choose. If you have a slim or the Sony anniversary edition, I wouldn't make a special purchase right now, maybe wait for a sale. Of course its your money do what you like, just go into it with the right expectations and you'll be happier. I don't regret it and I'm enjoying it.