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Customer Ratings & Reviews

Model:
1000046529/1000050805
SKU:
11931796
$899.99

Customer reviews

Rating 4.8 out of 5 stars with 4818 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 4,818 reviews
  • Rated 5 out of 5 stars

    PS5 Pro - No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I treated myself to this purchase with money I received for Christmas gifts and I am ecstatic with it. The deck itself looks great and the game play on my 75" QLED TV is amazing at 4K. I see many complain about the price but that was not a concern as it was essentially a gift. Functionally, I have no complaints and everything about it from turning on and downloading and installing games it simple. I am retired and must admit I spend too much time playing games these days and do not regret the purchase. The buying experience was simple from Best Buy and I later purchased the additional Blu Ray Disc Drive and 4 TB extra storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What an upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought the PlayStation 5 pro would it make a big difference. You won't know the difference until you try it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    it's great... for a limited set of users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what Sony said it would do. The price is pretty reasonable for what you get - an actual 4k/60 capable machine. However, if you're willing and able to spend more for this console over the regular PS5, you're probably also willing and able to spend twice as much on a PC with a bit better performance along with all the extra flexibility and utility (and yes, the occasional technical difficulties/annoyances that you're probably capable of dealing with). With that in mind, I really think the Pro only makes sense for the die-hard PlayStation fans and serious gamers out there whose entire game libraries and group of friends are committed to the platform, and don't care about having options beyond what Sony offers. More casual users won't even notice or care about the upgrades from the base PS5. Outside of that, with more "platform exclusives" now coming to PC after a year or two, cross-play becoming more common, and the modernization of Steam and Windows for supporting console-style gaming, there are far less barriers keeping you trapped on the platform than there were in previous generations. For me, having a history on both platforms, I've come to feel that the progress made combined with the wealth of options offered by PCs outweigh the history I have with PlayStation. I've decided that my old base PS5 will be good enough for gaming with my PS5 friends, and I'm planning on returning this Pro and moving back to PC for the future.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game system, Ive always gone back and fourth with Xbox and PS. I love this product because it looks nicer, runs nicer and i feel like it has more features

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues with my old ps5 and decided to get a new one. The ps5 pro is amazing in every way. To the great graphics to the overall performance. I mostly play call of duty but I can’t wait to try some games that are enhance for this system !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a perfect buy. The graphics are phenomenal, it runs so smooth. A great piece for the whole family to enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a nice upgrade over the base performance and will bridge the gap til next gen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it before the price increase. With all the updates. It’s a good console to have until the ps6. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth getting if you have a great TV.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a better Playstation 5 simply put. Not really worth it unless you got yourself a great TV (which I do). With PSSR 2 however, it is closing the gap of me recommending this upgrade to my friends. 3rd party titles that once were kinda runny looking, looks much sharper now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pro for the Win

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation has the best exclusives and single player games!! Pro just makes your experience that much better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    EXCELLENT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are eye popping!!! Fast load times! Definitely an upgrade from my base model PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wayyy faster then my regular ps5 and more spacious

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best console experience on the market? Definitely!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the upgrades the PS5 Pro provides over the standard PS5. The additional performance options available in most titles is well worth the additional cost in my opinion. I don’t have much time to invest in this hobby, but when I do have the time I want it to be peak. It’s expensive for sure, but still no regrets here.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much great system runs great big boy consuls for sho

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Playstation 5 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very similar to the regular system but could notice the upgrade in loading times , smoothness and in some games graphics . Overall if you can afford the upgrade without putting you behind good if not you will not miss much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice but i expected a bit more

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because i sold my Ps5 for a good amount and it was a no brainer to get the Pro. I do notice an improvement in graphics and faster UI menu navigation even while playing games. My PS5 was a bit sluggish on the menus, this Pro is not like that. I hope to see developers utilize the PS5 Pro more. One negative for me is that the inputs like HDMI, and USB seem to wiggle and are a bit loose. I noticed this when plugging in the connections and it was a bit concerning and made me question the longevity of the system. The very lacking packaging and without a vertical stand made me frown. Something seems off with how this PS5 Pro was presented by Sony, no Edge controller, just the OG ps5 one, no proprietary UI enhancements, just the regular ps5 menus, no PS5 Pro icon near your avatar, just the PS5 one. Nothing really screams out "look at me, i'm the PS5 Pro" and it kinda makes me feel like "why is this being sold?". Sony is really missing the opportunity to sell, attract, and retain their player base with the lacking effort here. Im not trying to sound picky but the fact is that even simple products like Gillette razors are marketed, advertised, and packaged eloquently, with awesome visual representations. The higher tier razors get better looks, better accessories, and better packaging. Those products are boasted and praised by the company and it doesn't just show in social media advertising , it shows by whats actually supplied and integrated into the products themselves so that the consumer feels like they're really using something great. Sony, you're not new to the consumer market, don't fall short on connecting with your customer base by not showcasing the benefits of this PS5 Pro, which is the top of the line console to date. Customers want to feel like they are valued and also that the product they purchased has value. Its not just about the technology, processor, plastic, in the box that matters, its also the unique and distinctive aspects that make your products stand out from the rest.! Don't get me wrong, i enjoy the PS5 Pro, its not a bad product, but i am going to call out what is blatantly obvious. Do better because you are better Sony!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps5 pro is a wonderful console with quicker loading times and tons of space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great delivery and great product. i would recommend this to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beast console!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beast of a console. Pro enhanced games look amazing! Even games that arent seem to run smoother and look better as well. Loving the extra storage and not having to constantly delete games to make space. Price is steep but if you can afford it definitely worth it if you dont already have a ps5.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    PS5 Pro

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A improvement from my first generation PS5 got it before the price increase

    I would recommend this to a friend