Customer Ratings & Reviews

I bought one because I wanted one and the price was going up. I've been very happy with performance and regular usage of the device. The setup was easy and straight forward.

Amazing graphics, excellent storage capacity I am impressed with my purchase

Better than Xbox, just get it! Console has great graphics.

Best ps5 to get if you don't already have one. Worth the price difference in my opinion.

* New PS5 Buyers with Budget: If you're buying a PlayStation 5 for the first time and your budget allows, the Pro offers the most robust experience. In essence, The PS5 Pro would conclude that it's a powerful and impressive piece of hardware that delivers noticeable improvements for those with the right setup and the desire for the best console gaming experience, but it comes at a premium price and isn't a mandatory upgrade for every existing PS5 owner.

I am an average gamer and I play a wide variety of genres. The PS5 pro has been great, I have not played it side-by-side with a regular PS5 so I cannot compare there but overall very happy with it and zero issues. Load times are lightning fast and graphics look great.

I really like the Pro for its performance. But my biggest pro is the design. I don't do physical media so I don't need the optical drive. My biggest con is the fact that they haven't change much in the UI to make it feel like a Pro console.

Excellent graphical fidelity upgrade for pro ready games. Upscaling is only going to get better with AI driving the market. Light weight and sleek design. Worth if you care about having the best.

Love it. It’s been long time had gaming systems.

Love it, only wish i didn't wait so long to upgrade from PS4! I've been missing out on so much fun over these past few years

I’ve owned the PS5 Pro for about 6 months. So far it’s working great. I also have an Xbox Series X. The graphics seem to be about the same but for my surround sound set up the PS5 sounds a little better. One of my favorite things is that you can access Apple Music and listen to your playlists while playing a game.

Great system bought as an upgrade. I had a launch system time for an upgrade.

It is absolutely insane how fast this console is. I don't even know what a load screen is anymore. The quality upscaling is incredible too.

First purchase of 2026 and couldn't be happier. The Best Buy team in Hollywood, CA were helpful and made the purchase simple. Having a fun time playing!

It works phenomenally I bought it for my bf and he loves it he said it runs much better tha an Xbox 1 lol

I ordered online for same-day pickup at the Best Buy Emeryville location, and the whole process was smooth and easy. I got the item for my son, and he was super excited to have one! The staff was friendly and quick to bring out my order when I arrived. It was ready right on time, which made the experience stress-free. Definitely happy with the service—I’d recommend this store for anyone needing a fast and reliable pickup option.

Upgraded to pro best buy is great. Its easy to order from and people r great

Nice graphics bump compared to the PS5, but it's not life changing. Really the biggest difference for me was most ps5 pro enhanced games allow you to uncap the frame rate, and get higher fps than you would be able to on the original ps5. Most games that would normally be capped at 60fps now can get 90-100+ which make gameplay feel a lot smoother

Love it better graphics better storage and good console to use

Former PC gamer 15 yrs. Last 18 yrs PS 3. 4. and now this ultra fast PS 5 Pro is well WOW. I have 1 gig dl speed and routinely connect around 700-850 mb. SPEED IS LIFE in gaming this net card is RED HOT. 78 yr old gamer here this is for you pawpaws and kiddos. Could not be happier. I also have BB Total Care for all my LT’s and TV.