Customer Ratings & Reviews

Very good 100/100 controller gaming spec everything was as expected

honestly, I feel like the pro isn't able to justify itself, especially its price tag. The uplift in performance depends on the game, and it doesn't even come with a disc drive, which you have to buy separately. The only reason I'm not giving this less stars is threefold: This can play PS4 games, giving it a large existing library, I didn't have a PS4 before, and because I was able to get this at a heavy discount with reward points

lovely customer support, the young lady that helped me, had nothing but good to say about my purchase, and also recommended games and other accessories to go with it.

Sony does it again. It also comes with a full year warranty. Way cool. I have 4 consoles: 2Xbox Series X 1 PS5 Pro 1 PS5 Disc Based The PS5 Pro is the best.

Playing on a 65” OLED really shows how good this console is. Only 4 stars because of the price, but if you love gaming it’s worth every penny.

Its not noticeably better than the standard PS5. At least not that i can tell. I just got it so my kids could have my original PS5 and I’d have something to play GTA VI on.

Easy to buy online and puck up in store! Very easy to pick up item right near the entrance of the store

excellent service, and the staff are always ready to help

I would say this is worth all the money! There are a few features on the pro that are different compared to the ps5. In my opinion I think the quality is better.

Excellent product I only recommend upgrading if you have a 120hz TV !

Mainly got it to play last of us 2 and because there was a trade-in promotion for my PS4. Controllers are much nicer than the dualshock 4's, and pairs nicely with the dualsense controller (sold separately).

The product arrived in good condition and in a timely manner.

This store is excellent the product amd they stand bye what they said and there team of employees is best

Honestly i just bought it from best buy to get it the same day so honestly it was the greatest choice for me

Very very good It's perfect, it's fantastic to entertain and have fun

Smooth gameplay, don’t have anything bad to say about it first new console I’ve had and don’t have any regrets

I love the PLAYSTATION 5 PRO! Customer service was the best! I ordered over the road and picked it up once I got home from being in the semi truck all week..

Have a slim and did a side by side, nope, improvement is there but not for the price of this thing. I really only have this for GT7 other games are good, but id rather use my PC instead and at this price, im really close to the next gen gpu

Great upgrade from the regular PS5. Gets really loud when playing for a while with max settings.

Overall this is great. The biggest con is the price for the minimal increase in performance you get over the PS5 or PS5 Slim. If you already have one of these I wouldn't specifically upgrade to this due to the price premium. If you don't have a PS5 at all, then I would consider this one. On a side note, I ordered mine from BestBuy online (vs going into the store and picking it up) and the box came damaged and had the inspected by BestBuy tape on it. This made me concerned that I either got a refurbished one or that there was something wrong with it.