Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
1000046529/1000050805
SKU:
11980389
$1,056.30

Customer reviews

Rating 4.8 out of 5 stars with 4608 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 4,608 reviews
  • Rated 3 out of 5 stars

    Ps5 pro ehhh

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cool idk if it’s worth paying the extra though. Downloads are slightly faster though. Still runs very hot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely fast delivery. Excellent condition, perfect.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy sells defective PS5 pros will not replace

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold a defective ps5 pro, it’s started crashing 5 days after purchase. I called Best Buy and geek squad told me to follow Sony recommended procedure for error code “CE-108262-9”. Did all the Sony recommended procedures and did not fix the problem. I took it back to exchange for a replacement and they said would have to be repaired even though it was less than 3 months old AND I HAVE A BEST BUY WARRANTY I PAY OVER $200 YEAR FOR!!! I was told by multiple people it would be replaced. Now it is being replanted and will take weeks to get replacement parts. VERY UNHAPPY AND DISAPPOINTING WITH PS5 pro and BEST BUY for selling a defective ps5 pro and not replacing it. Also I have wait over a month for my PS5 to come back. DONT BUY FROM BEST BUY

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps 5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product from a great company. Everyone was very pleasent and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and looks amazing on my OLED television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps5 pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took sony a while but im hapoy now the pro is out for sale

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh Go with disc

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good and all but the digital aspect of it kind of sucks just because there are games that are cheaper in stores that charge more just because it's a digital copy so you can't use a real disk

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, I hooked it up to a monitor I bought also from best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 Pro worth it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth the price tag gameing has never looked this good before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Pro console

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time without any damage, my only concern is the trade-in value… not fair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 pro is pretty nice make sure you have the correct tv, oled works best

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works great but gamestop had better deal.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this a bit too hastily, gamestop had ps5pro and disk drive for the same price and bestbuy isnt adding reward points

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ps5 pro. 10/10 must cop! Great reliable games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solidd

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my fiance and she’s definitely been enjoying it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely one of the best consoles that I’ve purchased in 2024 no regrets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For PSSR!!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Improved framerates - PSSR effect makes a notable difference.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PS5 PRO NOT REALLY

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really that much better graphics. Way to expensive for main stream people. No really standout games for a pro system. Come on Sony!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth gameplay

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks so good on enhance mode, makes me want to replay the games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system, runs solid.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, runs solid. Would recommend it if you already have a PS5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but closes down apps frequently

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this PS5 Pro. It’s the best console ive ever owned. But when clipping screenrecordings or trying to view gameplay clips, the game apps frequently shutdown due to an error.

    I would recommend this to a friend