Customer Ratings & Reviews

We're so happy we went to Best Buy to buy the PlayStation 5, and the best part was the speed and the customer service. Excellent!

So happy with this purchase! Been waiting for this for a long time!

Ill get it out of the way - terrible price and value. I HAVE to take a point off for that. However, it works awesome and is indeed a better PS5 - if you want the best console (not PC based), here it is.

We love this gaming system, the sleek thin body fits perfectly on our cluttered desk. We now have more family visitors because everyone comes over to play.

Fast!!!!! So much faster than my original ps5. The upscaled graphics are really nice on my 4k! I only wish Sony came out with skins at release.....I really do not like the standard white color skins. Come on Sony!

Love the PS5 Pro, even better at the discounted price. Great value for the improvements that’s you’re getting.

I got the PS5 Slim and then I bought the Pro and it shows a big difference. I recommend it 100%

Better than the ps5 but not enough to warrant the 700 dollar tag

Ps5 Pro is a beast of a console, but if you dont have a 4k tv or monitor maybe go with the base model or slim model either way Playstation play beyond limits

Almost bought a Base PS5 in 2023 but didn't after hearing the Pro would be coming out in a year... glad i waited this things a beast

Just as promised. An elite gaming system and in perfect condition even as open box. Extremely happy and very great service at the store for pickup.

Great product! The system is better and it has more memory more faster and the games graphics are better.

Bought this from Best Buy and the process was seamless. Great customer service. Product is also great

If you have a 120hz tv the upgrade is totally worth it

Works like a charm. Got it when my original play station 5 broke

Its a mini computer with great graphics. Upgrading from a PS 4 was worth the money. Keep it in a cool open space and you wont have overheating issues.

Great system, just wish the dashboard for PlayStation was a little more user friendly. I don't feel that Sony really acknowledges the gamer as much as they should when designing stuff. I think a lot of it is just about the money. PS5 controllers battery life stinks. Can't play more than 6-8 hours before having to recharge it.

This is my 3rd PS5 Pro I’ve bought in the past year and a half. It’s the best home console on the market. Nothing comes close.

This system is awesome the improved visuals are very noticable and the extra storage os great addition worth the buy if u can purchase it

Love it, really worth it good quality and it has beat games to enjoy