Customer Ratings & Reviews

Great Graphics and performance. Just remember you need the appropriate tv to support the performance of this machine.

I bought this play station for my children’s birthdays, it’s the best investment I have ever made, they are simply in love with it, when they are at home they can't stop playing games, they’re really enjoying it a lot.

Graphics are fantastic!! Downloads games fast and updates fast as well! Game play is better than the PlayStation 4

Very satisfied with the product is a great console good power

I'm loving my console, it's fast. I can play all the games. And so far I haven't had any problems and I don't think I'll have any problems, but it's a product I've never had before. I decided to wait for this one to get the best of all, but even so, I'm more of a fan of high-performance computers.

My son absolutely loves his New Play Station 5 Pro & VR set! We were able to buy a package that plays any game for 170.00 for the year! Great deal considering 1 game is $70! Great quality and selection of games!

I recommend you buy a ps5 pro it runs great and it has great graphics.

Helped me find the right storage and games to enjoy my new ps5 ! Was super excited to play with my son I mentioned it to the employees and he recommended the geek squad coverage just in case my kids happen to damage anything we will b covered no need to worry !

Dont get me wrong the ps5 base is perfect already. This is just for us that want to take full advantage of our games and high end TVs

I ordered this as an open box item that was supposed to be in excellent condition. It arrived in the original box but was very dirty, even the charging box was disgusting. There was a deep dent on the bottom and the laptop screen had dried gunk on it. After purchasing i realized that the exact same laptop on the samsung website brand new was the same price i bought it as. I took it to the closest store and they agreed that it was unacceptable to be sold in as excellent condition and said that they dont keep these in stock so i could return it and repurchase it online, but it may not be available. They said since it was one dent it they would consider it good condition and offered to take $40 off if i decided to keep it as is. I feel like this wasn't an ideal resolution but reluctantly agreed so i wouldnt have to go through the hassle of returning and repurchasing as they assured me the damage was only cosmetic. The laptop itself is great and everything i hoped it would be. The pen doesnt need to charge and has a magnetic spot on the back of the laptop to attach to. It does say the webcam doesnt support facial recognition unlock but it does have a fingerprint/powerbutton which is nice. I am glad that the store tried to resolve the issue to the best of their ability but the laptop i recieved was not in excellent or even good condition in my opinion. I dont think the charging cord i received was the original one either as it was a slow charging cord and a cheaper one i had from amazon worked better. The website says an excellent condition item is supposed to come with all the original accessories. I would not purchase another open box item grom bestbuy no matter what condition it supposedly is in because the standards are non existent and the condition of the item i received really killed my excitement for the laptop. I would however purchase a samsung laptop like this again.

Everything is running great happy with my purchase there's no lag compared to my PS4

Amazing console.graphics,frame rate looks amazing.I also have the launch ps5 console and the ps5 pro is 10 times better than the launch ps5.now you have to bear in mind in order to see the difference you have to have a high quality oled tv like I do.highly recommended console

Honestly, PS5 Pro is a waste of money for most people. I only upgraded because I had gift cards and received a good trade-in deal for my older PS5. I can't really see any major difference in the graphics. I just have this incessant urge to upgrade to the latest and greatest - my wife thinks I have an issue lol If you get this through a deal or discount - it might be worth it but I wouldn't pay full price for it. Again, people are free to do with their money as they please. This is just my honest opinion.

excellent condition, good as brandnew. easy to install, i’m very happy of my purchased.

I’ve only owned Xbox systems up until now. Very impressed with the PS5 Pro

A nice boost in power for the PS5. A bit ridiculous it didn’t come with a disc drive, especially considering how Sony doesn’t have a great track record with digital products. I bought the disc drive separately.

Amazing purchase if you are in to max graphics, the ps5 enhanced games look beautiful

I loved this play station 5, super good, it gives you a magnificent experience and very good customer service in Best buy 100% recommended

Awsome premium console. Pares well with the edge controller. Not a fan of the optical port bein removed. Its not always the best thing to remove features from a newer gen consol. Other then that its plays games very well. Pares well with a monitor as well

I loss my new ps5 pro and i just bought resident evil for it.. im super excited