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Customer Ratings & Reviews

Model:
1000046529/1000050805
SKU:
11985926
$1,109.56

Customer reviews

Rating 4.8 out of 5 stars with 4449 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 4,449 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console and I’m a graphics guy, hence why I purchased this. Only issue is it didn’t came with a physical drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys where good, quick and easy to work with ,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Better fps and graphics for games all around

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not impressed by this ps5 pro, no disk and high on price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Little to no value AT THIS TIME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I’m not here to tell you how to spend your money. If you’re happy with your Pro, cool. Sony wants you to buy the console on future promises without delivering much of anything up front. I really wanted for this to be awesome, as I preordered it, just to be very let down. I see no value at this time ($833 for a console and disc drive is extremely expensive, with a current 1/5 “wow” factor) and returned it and the disc drive. I do see future potential for it, I’ll consider it again in a couple years. They advertise “Disc Free” on (the damaged) box, as if that’s a benefit. No launch games to say “Hey! Check out what this can do!” is insane. Instead, check out older releases that every PS5 owner has (likely) already played years ago. Umm, why wasn’t Astro Bot included as an enhanced game? Is there a difference having the Pro (on a proper display of course)? Yes, but marginal. Sometimes better (let’s zoom in to see if we can tell most of the time), but lots of games looked and performed worse. PSSR is a mess. Did I mention no disc drive? Yep, worth mentioning again, as it’s a slap in the face being forced to buy an essential disc drive. Fact: over 80% of PS5’s sold before the Pro launch were disc drive models. Sony is alienating its hardcore audience in so many ways. They want to nickel and dime you in every way possible while under-delivering. Over 6 weeks later, things are still a mess. Having owned every single PlayStation console since/around launch, with exception of the PS3 that was purchased a couple years later, this is the most disastrous release ever. PS4 game enhancement is negligible. Nothing too positive to say about this right now, but again, I think once a disc drive model is available, there’s a decent game library, a price drop, and lots of bugs are fixed, it will have some value. I think Sony needs to act quickly on customer concerns and they definitely aren’t - e.g. An update was released a month after launch to aid in console data transfer….that should’ve been day one. That’s enough of my rant. Glad I could get my money back after being robbed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hardware, excellent customer service from Best Buy. Happy with my PS5 Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a PS5 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a PS5 Pro. So much fun. Fast, old games look better, new games look ridiculous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some games on the OG PS5 needed performance mode to get 60fps. I play both on PC and PS5, so 30fps is a no go for me. That's no longer the case on the PS5 pro.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Just do it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pssr not perfect, but runs every game i play better than before. Still not sure it was worth 700 but I'm happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bad deal but fun console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t come with anything you might expect like a disc drive or a stand, and it is pretty pricey, but it genuinely looks very good on a nice 4K OLED

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I’m a professional now.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Final Fantasy VII Rebirth looks better than ever..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so happy. Graphics and everything is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best ps5 model

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t got a ps5 this is the best one to get

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 PRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way much better than a ps5, for hardcore game players

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving it,it’s simple and lighter compared to the previous gen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the price jump has made people heaitant. Coming from the ps4 pro has been eye opening in what Sony can do. Paired with my lg g4 oled this is one of if not the most immersive system I have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and can’t stop playing. I love the NFL game

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars because you dont notice a big difference compare to ps5 slim also the fan is a little bit louder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product abd worth the price. My husband loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it’s $200 better but it’s better…………:.

    No, I would not recommend this to a friend