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Customer Ratings & Reviews

Model:
1000046529/1000050805
SKU:
11985926
$1,109.56

Customer reviews

Rating 4.8 out of 5 stars with 4453 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 4,453 reviews
  • Rated 5 out of 5 stars

    Absolutely amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to play Death Stranding 2. The game is therapy. Love it. Appreciate it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth upgrading but not for everybody

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must have if you have a really good tv. Unfortunately not many games benefit from the power of Pro version yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5 Review. Generational or Ordinary ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing gaming console for anyone that want to experience a vivid experience of gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pro minor upgrade over the original

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process from ordering the ps5 pro from Best Buy was smooth and I recommend them. The ps5 pro however is a very minuscule increase on the original ps5 and it was hard to notice the difference.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael was very good at the customer service in the store

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product, spotty service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service works very well, some issues in the pickup process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it imo. WiFi 6 capabilities alone are worth the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, Really recommend if you have a TV that supports it. Maybe a little overpriced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product in excellent condition. It was delivered just in time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but expensive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but it’s a compromise, sometimes in some games like Silent Hill 2 Remake the graphics even worse than in a regular PS5. Why?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter wanted the ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was pleasant and quick . We were in and out without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricy but as a PlayStation enthusiast and someone with an OLED monitor I have found the improvements to be worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Breeze

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return and they replace by purchase with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sold slim got Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to sell my old slim so got this cuz I had a best buy gift card to use bringing the price down to 400 bux got it its good get it if ya wanna but still uses same old controller that gets drift in a couple months

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the updates on the pro!! Haven’t had any issues with lag spikes!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer service experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The electronic department personnel where exceptionally knowledgeable about our product inquiry. Thank you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    Needs more games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good system that’s significantly better hardware wise than the base ps5, but it just doesn’t have enough enhance games that really take advantage of that power. System storage upgrade might be the most significant upgrade for a lot of people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do I notice a difference? Honestly I didn’t play the original that much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming console on the planet. Make sure you grab a disc drive to go with it. Adding additional NVME is very easy to perform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pick up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast easy online pick up there was a lil line but the other employee jumped inn found out I have one single item for pick up and I was on my way

    I would recommend this to a friend