Customer Ratings & Reviews

If you need a new ps5 and have the money get it! Love mine. Details a bit better but save your money if you dont have the extra cash and care about the latest and greatest.

lovely customer support, the young lady that helped me, had nothing but good to say about my purchase, and also recommended games and other accessories to go with it.

Smooth gameplay, don’t have anything bad to say about it first new console I’ve had and don’t have any regrets

Easy to buy online and puck up in store! Very easy to pick up item right near the entrance of the store

Great upgrade from the regular PS5. Gets really loud when playing for a while with max settings.

Very satisfying the customer service was really great

Mainly got it to play last of us 2 and because there was a trade-in promotion for my PS4. Controllers are much nicer than the dualshock 4's, and pairs nicely with the dualsense controller (sold separately).

The product arrived in good condition and in a timely manner.

Sony does it again. It also comes with a full year warranty. Way cool. I have 4 consoles: 2Xbox Series X 1 PS5 Pro 1 PS5 Disc Based The PS5 Pro is the best.

Excellent product I only recommend upgrading if you have a 120hz TV !

I would say this is worth all the money! There are a few features on the pro that are different compared to the ps5. In my opinion I think the quality is better.

Very very good It's perfect, it's fantastic to entertain and have fun

This store is excellent the product amd they stand bye what they said and there team of employees is best

Honestly i just bought it from best buy to get it the same day so honestly it was the greatest choice for me

Best Playstation ever! No upgrade to controller though.

This is my second PS5 ive purchased and the quality of image from the this version is immaculate

Awesome!!! Love the product. I’m glad i got the pro instead of regular one.

Have a slim and did a side by side, nope, improvement is there but not for the price of this thing. I really only have this for GT7 other games are good, but id rather use my PC instead and at this price, im really close to the next gen gpu

I love the PLAYSTATION 5 PRO! Customer service was the best! I ordered over the road and picked it up once I got home from being in the semi truck all week..

Overall this is great. The biggest con is the price for the minimal increase in performance you get over the PS5 or PS5 Slim. If you already have one of these I wouldn't specifically upgrade to this due to the price premium. If you don't have a PS5 at all, then I would consider this one. On a side note, I ordered mine from BestBuy online (vs going into the store and picking it up) and the box came damaged and had the inspected by BestBuy tape on it. This made me concerned that I either got a refurbished one or that there was something wrong with it.