Customer Ratings & Reviews

Unsure whether its from the game or not but I tried out a few games and ive noticed that the processing feels clunky at times on hogwarts legacy and GT7. I’ve also noticed a very apparent coil whine for any PC gamers you know exactly what i’m talking about. The moment the game launches and I start to actually play the game you can here a very apparent and awful coil whine coming from the system. Unsure if maybe I have deffective system or maybe other people are experiencing this as well.

Overpriced and overhyped. Only reason I bought it was because I had not upgraded to the ps5 generation. The operating system does not seem as good as the ps4 generation. There are almost no first party games for the console, only third party.

Actually a surprising difference seeing it on a 4K OLED. I’ve had my PS5 since its first release and this was worth the upgrade for my games

PLAYSTATION IS GREAT HAVE OWNED SEVERAL OF THEM AND PLAN ON BUYING MORE IN THE FUTURE

Ive purchased 5 PS5’s since they’ve come out and have never had any issues with any of them.

fun to play it distctracts me from doing thinge i shoukdnt

It's been a while since I've owned a PlayStation and I love the Pro. Their controllers were always my favorite. 10/10.

It was amazing with the experience i had at BestBuy

Great customer service. And always feel welcomed when i shop.

I like it so much !!! My husband is happy, I am happy too !

Bought as a gift and he loved it. No issues. As always quick shipping from Best Buy!

honestly after years of trying to get the ps5, i got my husband the ps5 pro and honestly he was happy. but now we need a new tv.

Device is built good like that it srands on its on. Like the option to upgrade 2

Service and attention were great. Was able to understand difference between the PlayStation 5 Pro series and the regular Play Station.

Yes it's an upgrade, more vibrant graphics but the front usb that i plug in my headsets went dead already. Wasted my time to reset and nothing happened so i return it and order again. Hopefully the replacement will be working fine.

The people did a great job helping me out on what I needed.

Tehe best gift for my son. I buy this special gift in Best buy

Great product and service! I always shop at Best Buy for my pre orders

PS5 Pro is a scam and not worth the money, Pssr upscaling is garbage and actually makes the games look worse. I just returned the pro after 6 weeks. Within those 6 weeks with the PS5 Pro, I had multiple crashes especially on black ops 6 , Dragon Age Veilguard looked really bad on the pro as well. I returned the pro on 4/5/25 and exchanged it for the ps5 slim with Astro Bot included. Got home and set it up & reinstalled Dragon Age Veilguard and played it again, The graphics looked so much better on the ps5 slim. Played black ops 6 without any crashes as well. This so called pssr that Sony is trying to upscale is causing more issues than it’s worth. Please do yourself a favor and don’t spend another $300 for the pro because it honestly isn’t worth it. I took the extra money I saved and put a corsair 2tb ssd in the ps5 slim. I’m very happy with my decision, Hope this helps.

Great experience with the ps5 pro I bought him Best Buy