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Customer Ratings & Reviews

Model:
1000046529/1000050805
SKU:
11985926
$1,168.38

Customer reviews

Rating 4.8 out of 5 stars with 4471 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 4,471 reviews
  • Rated 3 out of 5 stars

    No drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game does not have a disc drive, unable to play my over 100 ps5 and ps5 games!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Waste of money if u already have a PS5 Disk editio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only Pro in ps5 pro is .. 120 hz.. in 4K apart from that i dont feel any difference.. :(

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth a christmas upgrade. Its not a bad value. If your getting a console this is the one to get

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incremental upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the satisfaction of having one, but I can safely say that the performance boost is incremental and hard to notice; in contrast, when I upgraded to a PS4 Pro many years ago the performance boost was immediately evident. Buy for the luxury, but I can't recommend it over the base Ps5 model.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great. Check out not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it...my only issue would be the young lady who checked me out...made it super awkward she kept asking me the same questions repeatedly...i told her my name was spelled wrong she said there's nothing she could do about it. I would want to have her check me out in the future thats for sure

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Restart

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the games and the system. But when playing with online friends if going from one session to next I have to restart system consistently. If it was just mine then I’d know it was my system but happens to everyone that is playing on the system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Play 5 god

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good product I guarantee it if you want the best gaming experience this is your console

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better performance but too expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra power is there but you have to squint your eyes

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Ok item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing everything but don’t kno the difference

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have high quality internet and the right TV it is well wortth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade tp ps5 pro is not that significant fromthestandardPs5.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Small different

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really different for the big price I wannt my old ps5

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid but expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pro is a great upgrade, wish it came with more for the steep price point.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    came with broken controller, Best Buy don't care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    console works fine but was VERY dirty, controller it came with is broken and certain buttons wont work at all. Best Buy said they cant do anything about it and it's on Sony to replace it. ridiculous!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 Pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but its sad that i can buy the drive (scalpers).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent product, in-store service wasn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent, but when I went to pick it up, they didn’t give me a bag and it was really difficult to carry. The person at the store didn’t even try to help me.........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive. I would buy an used PS5 disc version

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5 pro overheat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine overheat. Set it up, updated and played 10 minutes and a message appeared and said to turn it off. Tried it again and same thing happened. I'm going to return it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Shipped in original ps5 box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ps5 was shipped in original box no packaging, If it wasn’t for the UPS driver not leaving my package at door before making sure anyone was home I could ha be been a victim of a porch pirate. Overall smooth delivery you guys should definitely box such items

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PS5 pro : black myth wukong

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to play black myth wukong on high settings. but really disappointed to see that it is almost the same. could not even run it smoothly on balanced mode.

    I would recommend this to a friend