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Customer Ratings & Reviews

Model:
1000046529/1000050805
SKU:
11985926
$1,168.38

Customer reviews

Rating 4.8 out of 5 stars with 4471 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 4,471 reviews
  • Rated 2 out of 5 stars

    Graphic Difference Not Noticeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not terribly impressed. For the price point, the console does not have a Blu-Ray player and no stand. I have been playing a few games on it and have not seen a difference in graphical performance. I think the average gamer would be fine with the regular PS5 for the cheaper price point

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wait to buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems down loading games from PlayStation store. They need to fix. Ridiculous that there is no disc drive available.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Console overheating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheating and very pricey. I think I was expecting more for less!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has nkg loved up to its potential. At 700 it shoud have had more games patched for it and disappointed that soem patches seem to hurt performance, not help. Here is to the future

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pro features. But no disc drive.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Underwhelming. And no disc drive. For an enthusiasts console it's a pretty poor 'pro'position.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PlayStation five Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game keep clocking out and restarting the system. Something I know it’s not supposed to do.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Paid for new and yet received refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product wasn’t new it was previously opened and used.yet I paid for a new console.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The average user won't be able to tell the difference from the ps5, performance wise.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it if your games are on disc.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my games are on disc and I can't find the disk drive for this thing anywhere. Best buy doesn't have it and I'm one of those fancy pro members I'm supposed to get that stuff lol. In all honesty if I can't find one in the next couple of days I'm just going to return the thing I. haven't even opened it yet. FYI for anybody who has their games on disks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Factory defect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was factory defects, didnt work well, over heating

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Best console for the buck.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console but very little next gen games only. Adaptive triggers worst thing ever. Feels like buttons are stuck or need WD-40.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Frame rate, Overall performance

    Rated 5 out of 5 stars

    Unmatched Graphical Power and Performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The leap in performance with this console is immediately noticeable. While I love the portability of handheld devices, experiencing visually demanding titles like Black Myth: Wukong with the PS5 Pro’s enhanced ray tracing and consistent frame rates on a big screen is absolutely breathtaking. It delivers an incredibly smooth, premium experience that truly elevates modern gaming.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missing parts!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought excellent condition and suppose to have every part and was missing controller and charger! Contacted support and wanted me to drive out of my way to return and exchange! Waste of time and terrible service!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Only because of gta6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought for gta6 and no it’s not even coming out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overheats easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to step down the resolution and put it on its side in order to keep it running. Should have purchased an XBox

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ps 5 pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no different from the Slim version, only the price is twice as much ( They cheated people out of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I've been pretty let down so far. I was hoping it was a big enough power jump to fix games like Alan Wake 2 and Jedi Survivor. Games like Dragons Dogma 2 also look a lot worse on the Pro, despite the better performance. The only games that look good were games that already looked great on the base PS5. I remember the PS4 Pro being a lot more transformative at the time, and it cost the same price as the base PS4 at launch and it included the disc drive. I honestly can't recommend this console to anybody for the time being.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ps5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this PS five for my stepson and I only lasted him not even a month now every time he goes on it his screen turns green and it turns off and never stays on that long and I do not know what else to do anymore because this PS5 five is doing nothing but giving my family a headache

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Felt scammed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought A PS5 Pro from the store, after 20 days it wouldn't turn on. Returned to the store day 21 to swap for a new one. Was told they have a 15 day return policy if you're not a member. Had to pay $50 to be a member to extend to a 60 day return window. Both shembe controllers feel bad. Let trigger is too rigid right trigger feels loose.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just not enough games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a console that’s a few years old and a pro version for $$$$ it’s just a paper weight

    No, I would not recommend this to a friend