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Customer Ratings & Reviews

Model:
1000046529/1000050805
SKU:
11985926
$1,168.38

Customer reviews

Rating 4.8 out of 5 stars with 4476 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,476 of 4,476 reviews
  • Rated 3 out of 5 stars

    Get the og

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better if you just get the original this one is mid

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do your self a favor and stick with your slim or original ps5 the pro is just a money grad for sony no disc drive no stand it almost 300 more then the original and its only a slight difference definitely not worth it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Imagine paying 300 more to get mess than 30% performance boost and no disc drive? You dont have imagine. That is what the PS5 pro is. Not worh it. Just put 500 more and buy a decent 1440p PC

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony can do better its the same performance as the previous. Just a few frame rates better. Everyone thinks its better but its not. They should of put a better cpu and gpu. Its a pro series not a regular series. Pathetic sony

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big rip off. no stand, no cd drive, only thing you can do is use the graphics mode at good fps. $200 more for a specs that should've been in the original system

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BestBuy scams people online

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give a 0 star I would. Do not purchase a ps5 from BestBuy online. I did and the controller doesn’t work - when I called BestBuy to discuss this, they told me there’s nothing they could do because it was bought from a third party? EVEN THOUGH I PURCHASED IT ON BESTBUY’S WEBSITE… if you can’t stand behind your third party sellers than don’t advertise for them on your site? BestBuy straight up scammed me and I will never purchase from them again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Disc Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, just buy a PC at this point if you're not going to include a disc drive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lacking basic console features, unusable!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to play games, there is No disc drive! Total fail, completely unusable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste your money on a pro because it plays the same way as the original model ps5 and slim. I took mine out the box and the controller is jammed and there is absolutely no difference on this ps5, the graphics are the same as all of them. Plays like 60hz even when its on 120hz plus i have a 120hz sony tv oled. So once again sony is scammimg people for the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ce-108262-9 error code

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 pro errors out and kicks me out , and turns off by itself. I am returning item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk junk junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ps5 pro is junk junk junk, now i can return this and get a slim and have 200 dollars left over for games because this slim has a disc drive. The controller for this console is light it feels fake. This pro looks like it came out of .E.T the movie looks like a alien device

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piecing out consoles

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony seems to be doing "microtransactions" on consoles. They give you the "full" system, but the "complete" system with cost you extra. It's like games. Buy the standard edition or pay more and get the ultra edition.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Optical Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost ordered and then read online no optical drive on these pros. $700+ for a system that you for to pay for an addon optical drive. Wow

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hugely Disappointing. Save your hard-earned money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Barely any difference between this and my regular PS5. This was a total money grab by Sony. Shameful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rancho Cucamonga

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They said it would be ready within an hour and made me wait three days then they cancled my order.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just get a PC. They are back raking you.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good. Just buy a PC. Why spend $770 on this. Think long term.

    No, I would not recommend this to a friend