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Customer Ratings & Reviews

Model:
1000046529/1000050805
SKU:
11985926
$1,205.15

Customer reviews

Rating 4.8 out of 5 stars with 4772 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 4,772 reviews
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Why not buy a ps5 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps5 pro is very light, easy install, looks amazing, graphics and performance are as they should be for this gen console. Why spend thousands on a gaming pc or laptop when you can enjoy near beautiful graphics on the ps5. The 2 terabytes are perfect to install lots of games and added expansion ssd storage is perfect if you need more…

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Game station

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is bigger than the original one it has more gigabytes too my brother loved it for his birthday

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent gaming console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming console. The performance is incredibly smooth, with fast load times and outstanding graphics. The system feels very powerful and responsive, even during demanding games. It offers plenty of internal storage, which is a huge plus, and the overall experience is seamless from setup to daily use. The interface is intuitive, the software runs flawlessly, and everything feels well-optimized. I haven’t experienced any issues at all—no lag, no crashes, nothing to complain about. Overall, it’s a top-tier console that fully delivers on performance, reliability, and gaming enjoyment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great! The PS5 pro has a ton of space and the fps are great also

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 STARS!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ★★★★★ 5 STARS Absolutely loved this console! We are PlayStation die-hard fans, and the PS5 Pro did not disappoint. This was purchased as a gift for our father, and everything worked out beautifully—from setup to performance. He was thrilled, and seeing him enjoy it made the purchase even more worthwhile. The console runs flawlessly, graphics are incredible, and load times are lightning fast. After experiencing it firsthand, I’m honestly thinking about upgrading to the PS5 Pro for myself as well. Highly recommend to any PlayStation fans considering the upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the PlayStation 5 Pro, and honestly, it’s been an incredible experience from day one. The performance boost is immediately noticeable — everything feels smoother, faster, and more responsive. Games load almost instantly, and the improved graphics make a huge difference, especially in titles that support enhanced resolution and frame rates. One of my favorite things is how immersive everything feels now. The visuals are sharper, colors are more vibrant, and paired with the DualSense controller, it really pulls you into the game. Whether I’m playing fast-paced shooters or open-world adventures, the system handles it all effortlessly without any lag or overheating. Another big plus is how quiet it runs compared to previous consoles. Even during long gaming sessions, it stays cool and barely makes any noise, which makes the whole experience even better. Overall, the PS5 Pro feels like a true next-level upgrade. If you’re someone who cares about performance, graphics, and a smooth gaming experience, this console definitely delivers. It’s easily one of the best gaming investments I’ve made, and I’d recommend it to anyone looking to take their gaming to the next level.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing for large 4k VRR displays

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a large 4k VRR TV you will appreciate this console a lot. The picture quality is amazing with supported games, standouts are all the Spiderman games and Horizon. Other games with un-capped frame rate options benefit greatly like Elden Ring, allowing you to run it in its quality mode at much higher fps. However, if you have a 48in 4k TV, or a 1080p TV and just want a console, I would go with the standard PS5, as it will be harder to distinguish the visual upgrades. There are some games that use better fidelity effects with the improved hardware, but most of what this console is about is delivering a sharper image with better performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Not for everyone, but there is a clear difference.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a fat PS5 and an Xbox Series X, and had the money to upgrade to this console. The price is cery high, so it is not for everyone in that regard, but also in what the console provides. The console offers more power in both of the consoles I mentioned, and it is quite noticeable with a 4k tv, as the games in quality mode are incredibly crisp, something that the regular PS5 struggle to do so a lot compared to the Xbox Series X, and takes it to a higher level compared to the Series X, but the most noticeable power increase from both consoles are in the performance modes in games, 60 fps as usual with these consoles, but with far more features from the quality mode as a higher upscaled 4K and some extra bits in some games like Ray Tracing. And to hardcore competitive gamers, this console goes a lot higher than 80-90 FPS in most fps games. Overall, if you have the money and a 4K and or 120hz TV or monitor, yes- and if you are patient, maybe wait for the PS6, but even then, seeing the PS4 still kept alive, getting any PS5, specially this one, doesn’t seem like a bad choice.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Ps5 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Stars – A Next-Level Gaming Experience! The PS5 Pro is everything I hoped for and more. Lightning-fast performance, stunning visuals, and incredibly smooth gameplay take console gaming to the next level. Games load almost instantly, and the upgraded graphics make every detail pop, especially on a 4K screen. The system stays cool and quiet even during intense sessions. Sony really outdid themselves—this feels like the future of gaming. Highly recommend to any serious gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    FUN CONOLSE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Pro delivers impressive 4K gaming performance with enhanced ray tracing and smoother frame rates. While the upgraded GPU provides noticeable visual improvements in supported games, the premium price point may only appeal to enthusiasts seeking the absolute best PlayStation experience. Solid upgrade for serious gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Awesome console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I noticed significant performance differences in comparison to the Base PS5. The processor and fan are much more efficient, and the storage base is a bit larger than the PS5. Loading screens obviously load much quicker. I recommend playing the PS5 Pro Enhanced titles like KCD2, Balders Gate 3, and Dead Island 2.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Great graphics. Was pretty smooth to get it up and running. More disk space. Only drawback is the missing disc player. Great to get at discount as well

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from a PS4 Pro to a PS5 Pro is a Dream. Works amazing. Plays games flawlessly. Excellent Experience. No. I don't care about the missing Disc Drive. Its 67% More powerful than the Base PS5 with twice the storage. But not 67% More Expensive. Its Completely Worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Black Friday Pickup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the PS5 Pro from Best Buy during the recent Black Friday sale and got it for about $100 off, which made it an even better deal. I’ve always been somewhat of a gamer, and while it can be harder to find time to play as you get older, this was a purchase I felt good about. The in-store pickup process was smooth and easy. As for the console itself, the graphics are excellent and everything runs incredibly smooth. Games load quickly and the overall performance is exactly what you’d expect from a next-gen system. Overall, this was a solid purchase for me at the right time, and I’m really happy I grabbed it when it was on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best of playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Pro delivers faster performance, sharper visuals, and smoother gameplay compared to the standard model. Games run beautifully in 4K with improved ray tracing, and load times are nearly instant. It’s more expensive, but if you want the best PlayStation experience available, this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 4 out of 5 stars

    Great upgrade for my old PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Graphics are so much better. I like the size and the noice level is very low.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Ps5 pro is the way to go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this PlayStation for my lady and she absolutely loves it, I play on it it too and it’s amazing, I love the amount of storage it has, and the enhanced games that you can play are so much better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Best Gaming Console at the moment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best gaming console on the market - plenty of power in a familiar form factor. Smaller than original PS5, easy to add SSD (although you already have 2tb out of the box), all the existing accessories going to work without issues. A number of enhanced games you can play right now. If you don't have a dedicated gaming computer or laptop - this is the way to go. Downsides - nothing additional in the box, for example - if you need a vertical stand - you will have to buy it. No regrets from my side in buying it - easy plug and play solution for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    Power at a Premium

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several months with the PlayStation 5 Pro, I can confirm it's the most powerful console Sony has ever released. Whether that power matters depends entirely on your gaming priorities and budget. Performance Upgrades The hardware improvements are substantial. The GPU delivers roughly 45% faster rendering than the base PS5, with significantly more compute units and faster memory. The doubled storage capacity is genuinely appreciated since modern games can easily exceed 200GB. PSSR (PlayStation Spectral Super Resolution), Sony's AI-powered upscaling technology, is the real differentiator. When implemented properly, it's impressive. Games like Spider-Man 2, Ratchet & Clank: Rift Apart, and Horizon Zero Dawn Remastered deliver sharp 4K visuals at 60fps with enhanced ray tracing. The difference from the base PS5 is immediately noticeable, textures look sharper, reflections feel realistic, and performance remains smooth. Enhanced ray tracing performs 2-3 times faster than the base model, creating substantially better lighting and shadows without performance penalties. For anyone with a quality 4K TV or high refresh rate monitor, the visual improvements are clear. That compromise between quality and performance modes essentially disappears here. Significant Issues The lack of included disc drive and vertical stand feels like nickel-and-diming customers on an already expensive console. The digital-only default forces complete reliance on PlayStation Store pricing, eliminating cheaper physical or used game options. PSSR has real problems in certain titles. Games like Silent Hill 2, Star Wars Jedi: Survivor, and Alan Wake 2 exhibited serious visual artifacts, shimmering surfaces, and unstable image quality. Some games actually look worse than they did on the base PS5. Several developers have disabled PSSR entirely and reverted to traditional upscaling because the AI implementation wasn't working correctly. These issues stem from PSSR being new technology that developers are still learning. Games using older development tools can't access the latest improvements, leaving them with inferior versions. Sony has announced PSSR 2 for 2026, but that doesn't address current problems. Third-party support remains disappointing. Many new releases launch without Pro enhancements, which feels absurd on a premium console. The PlayStation Store doesn't even detail what enhancements are included, you often need to check forums just to determine if a game is optimized. For players focused on single-player campaigns or those without premium displays, improvements often feel marginal. I've completed entire games where I genuinely forgot I was using the Pro because the visual differences became unnoticeable after initial impressions. Who Benefits The Pro serves competitive multiplayer players, those with premium displays, visual fidelity enthusiasts, and anyone who can comfortably afford the investment. For this audience, it delivers the absolute best PlayStation experience available. For everyone else, the value is questionable. The base PS5 plays identical games and still looks excellent. The Pro offers better graphics, not different games. If budget is a consideration or you're satisfied with your current PS5, upgrading makes little sense. The Verdict The PS5 Pro is technically impressive and delivers the best console gaming experience in 2025. The power is genuine, the storage upgrade is welcome, and properly implemented PSSR produces beautiful results. However, the high barrier to entry, missing accessories, inconsistent upscaling performance, and limited third-party support make this a niche product. It's a boutique console for graphics enthusiasts rather than a necessary upgrade.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Christmas Service Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a PS5 from Best Buy just before Christmas, and the entire experience was outstanding. The PS5 itself is incredible with lightning fast load times, stunning graphics, and an overall next level gaming experience that truly lives up to the hype. On top of that, the service at Best Buy was excellent. The staff was knowledgeable, efficient, and made the purchase process smooth and stress free during a busy holiday season. Great product, great service, and a purchase I am very happy with.

    I would recommend this to a friend