Customer Ratings & Reviews

I love my PS5 pro! I big step up from the original release!

Great quality, better than XBOX. Storage is great!

Very good experience, helpful staff who went out of their way to make sure we walked out with what we wanted that day and did a very good job of explaining the process and making it very simple for us. 10/10 experience, very satisfied

Best console on the market hands down. Only thing better would be a PC and you are spending substantially more money. Highly recommended!

Upgraded from base PS5, 100% woth it, more storage, better performance.

The ps5 pro is really. I love it. The graphics are great plus 2GB storage. More space for my games

Great performance, you need 4k monitors to enjoy it fully!

The PS5 has entertained my children and grandchildren with the wonderful graphics and it excels the competitive skills which they challenge each other with; While being able to choose the wide selection of games that Sony has to offer. It has bought smiles and laughter to our household.

I love the slimmer form factor. Having the extra storage is great, especially with a 2TB Nvme ssd. Haven't seen it's true power yet. Maybe when Crimson Desert comes out!

I got it as an open box item brand new and was able to save 10% on the purchase!!! Nothing was wrong and works great and happy to have the upgraded pro ps5.

Great value and bang for buck. I love the graphics and the speed is phenomenal. I really love this over the slim

Small improvement in graphics and rendering time makes the console more attractive and competitive. The differences are about 10% or so. No vertical stand, no disc drive, and cheap cables and packaging is a disgrace to the nostalgia of unboxing and owning the PlayStation experience. Sony, don’t be cheap with your buyers especially those willing to spend more for your product.

Love my PS5 pro... The graphics are amazing. Plenty of storage.

I love this console!!! Has not given me any problems so far & I can download so many more games and apps because of the storage it has.

YouTube videos do not do it justice. Didn’t seem like much of a difference until I got actually got it. A lot better than the base PS5.

It's fine. Small incremental improvement in image quality. Enhanced games look a little sharper, with better framerates, a few more ray-traced reflections here and there. It's not going to be a mind-blowing difference. Don't expect that. The problem is that PS5 games already look pretty good, basically what this does is clean them up a little more. There are some annoying bugs, too. Downloads fail half the time with DNS errors. Manually setting DNS in my connection settings did NOT resolve this. This doesn't happen with any other device, not the base PS5, not my PC, not my mobile device. Only with the PS5 pro. There have also been some unexplained lockups where I had to restart the console, which again never happens to me on Base PS5. All in all... the "okayest" purchase I've made. I don't hate it, but I don't love it either. Still not sure if I want to keep it or not. 700 dollars seems like a lot of money for a small increase in quality, and the addition of new bugs that the Base PS5 does not suffer from.

the PS5 Pro is working perfectly. When I bought it, I wasn't sure, but the employees were very friendly and offered me the best option.

I’m very happy with my PlayStation 5 purchase from Best Buy. The console runs smoothly, delivers amazing graphics, and has made gaming much more enjoyable. Delivery was quick, the packaging was secure, and everything arrived in perfect condition. Overall, both the product and the service exceeded my expectations.

Not a major upgrade from the ps5 but will say that it does have a lot of stability with frame rates and new performance modes! Recommend if youre able to do a good trade in! There are some cons such as there is not a disc drive included with this console, a vertical stand, and the price is quite expensive. Keep these in mind when thinking of it.

Definetly better than my og ps5, if you have a 4k 120hz vrr TV or monitor and have money then definitely worth it. I will say the fans on the Ps5 Pro is slightly louder than my launch ps5 when playing games, its not annoying but it is something thats on the back of my mind when playing games, because i can hear it.