Customer Ratings & Reviews

Amazing graphics, excellent storage capacity I am impressed with my purchase

This is a huge upgrade coming off the PS4. The graphics and speed is amazing. So many great games to choose from.

I’ve owned the PS5 Pro for about 6 months. So far it’s working great. I also have an Xbox Series X. The graphics seem to be about the same but for my surround sound set up the PS5 sounds a little better. One of my favorite things is that you can access Apple Music and listen to your playlists while playing a game.

I really like the Pro for its performance. But my biggest pro is the design. I don't do physical media so I don't need the optical drive. My biggest con is the fact that they haven't change much in the UI to make it feel like a Pro console.

* New PS5 Buyers with Budget: If you're buying a PlayStation 5 for the first time and your budget allows, the Pro offers the most robust experience. In essence, The PS5 Pro would conclude that it's a powerful and impressive piece of hardware that delivers noticeable improvements for those with the right setup and the desire for the best console gaming experience, but it comes at a premium price and isn't a mandatory upgrade for every existing PS5 owner.

The PS5 pro has the best graphics out of any system I've seen, and it operates smoothly with no issues. My whole household enjoys the system on the regular and I'd recommend it to anyone

The PS5 Pro is definitely worth the upgrade for serious gamers. The small differences might not appeal to casual gamer but theres definitely differences, although slight, stillan upgrade in graphics and loading times.

Love it better graphics better storage and good console to use

Upgraded from launch ps5 to ps5 pro via the trade in promotion BB was running. Graphics are improved and memory increased but i now need to upgrade my TV to unlock full potential of ps5 pro

Great game system. The children spent hours on it.

I ordered online for same-day pickup at the Best Buy Emeryville location, and the whole process was smooth and easy. I got the item for my son, and he was super excited to have one! The staff was friendly and quick to bring out my order when I arrived. It was ready right on time, which made the experience stress-free. Definitely happy with the service—I’d recommend this store for anyone needing a fast and reliable pickup option.

I recently got the PlayStation 5, and I really like it! The design feels sleek and futuristic, and it runs incredibly quiet even during longer gaming sessions. Games load super fast thanks to the SSD, and the graphics are stunning, with vibrant colors and realistic details that make everything more immersive. The DualSense controller is a huge highlight—it’s comfortable and the haptic feedback and adaptive triggers make every game feel more engaging. Overall, I’m very happy with my PS5 and definitely recommend it to anyone looking for a next-gen gaming experience.

PS5pro launch was pretty rocky, but the tech adoption by developers has started to improve, as well as firmware updates smoothing out what developers can get out of the system. Finally starting to see solid performance improvements for games that support optimized for pro. Apparently Sony is releasing another big firmware update in Jan or Feb that will improve things further as well.

Previously had the launch PS5 and snagged the PS5 Pro before the price increases kicked in. This is a beast! Runs quieter and better than base model, and paired with my LG OLED, makes the graphics pop. Great purchase.

Excellent graphical fidelity upgrade for pro ready games. Upscaling is only going to get better with AI driving the market. Light weight and sleek design. Worth if you care about having the best.

Great new console. Best part was being an Open Box it was all perfect.

It is absolutely insane how fast this console is. I don't even know what a load screen is anymore. The quality upscaling is incredible too.

Amazing I love the system, it’s smooth and the games look much more visually stunning. The system doesn’t seem to haggle or slow down especially for titles where I did notice this in the original PS5

Overall, happy with my purchase, however not everything is going to run better, most games are still capped at 30 fps which means you won't be able to tell the difference in performance between the OG model and Pro model, however for the games that are either PS5 Pro Enhanced, or don't have an fps lock, the differences are massive, just make sure what ever game you frequently play will actually benefit from a purchase like this before buying.

I love the Ps5 and the Ps Pro. It just that step above. I really couldn’t be happier the purchase. Specially that I only paid $501 dollars with. Disk drive and stand. I got just in time for the big update for Grand Turismo 7.