Customer Ratings & Reviews

The rating is more about what Best Buy "sold" than actual experience with the console. That side has been great, and I can tell the "little" differences from the normal PS5. Best Buy's definition of "Open Box - Excellent", however, left a lot to be desired. The box was destroyed, missing items, and looked very unloved. Support told me to talk to the store since it was from there, but the store didn't want to really do anything since I picked it up instead of physically picking the item. Console has been great, and I bought 3rd-party side panels to replace the janky ones that were "excellent" according to Best Buy.

Coming from a regular ps5 i wanted the improvements to ray tracing and to play a game with great graphics which i do indeed get with the pro but the side covers for the pro are absolutely disgusting. It took my 35 minutes to put the cover back on after installing my ssd and im just confused on how they went from the simple slide in mechanic to now forcing the plates in wholes that it doesnt even seem to fit in. I wont ever remove the plates on this new console again but for $700 it shouldn’t feel less premium in material then the base ps5.

This is my first PS5, so I think it's a great choice. but if you already have a ps5 already, will not recommend upgrading it.

Very good gaming console but i dont have a time to play

Purchased this as part of a trade in deal for an older ps5. Right from the device itself to the execution of the sale was done quickly and flawlessly.

this may be the best purchase i’ve made so far, all my OLED games look amazing with this and my tv

Much better than the base model version. Its a beautiful system

Smooth performance and easy to install and use with minimal Installation

If you have a few extra hundred dollars to spend i would 100% recommend getting the PS5 Pro over the standard PS5

It was a gift for my boyfriend. He was delighted with this version. Highly recommended. Very happy with the payment accessibility.

Excellent. Very good unit to play for children and adults.

The play station working excellent All the things good Also have budget friendly price

This is the best and most fun to have! I bought it for my family and friends that came to my house for the holidays and it was just perfect

I have had all the models Sony hs offered and each one gets better the Playstation Pro has awesome graphics they look so realistic

The PlayStation 5 pro is so good I love playing games look so much better on the ps5 pro then the ps4

Way better than the base PS5. You can really see the differences on the games that are PS5 PRO - ready games.

Excellent product! The graphics are great! Great buy!

Been out of the gaming scene for some time, what a welcoming back to the world of gaming! This machine has been everything and some!

I upgraded to this from my original PS5. There’s definitely an improvement, but stick with the base if you don’t need to have the absolute best.

Well worth it. Honestly would recommend the pro over the Standard despite the price difference. I got it as a second console so I can dedicate my old PS5 to my SIM racing set up.