Customer Ratings & Reviews

The device has a smaller size, The graphics in the game are more beautiful and have more visual details.

Overall happy with my purchase/pre order. I will say I was somewhat concerned when the outer box/sleeve's seal sticker appeared damaged, all the contents in the interior most box were still properly packaged and completely unharmed. I've seen others mentioning issues with packaging being damaged as well so I suppose I'm not alone there.

Totally worth it as a PlayStation fan, my old ps5 kept overheating and upgrading to this one was a good decision.

The PlayStation 5 Pro is a excellent gaming console. It has new technology from PlayStation called PSSR machine learning If you have the previous PS5 console and you want the best of the best I recommend the PS5 Pro. But you need the proper hardware to support it. You would need a a game and monitor or a 4KTV that support 120 frames "Variable Refresh Rate" (VRR) + "High Dynamic Range" (HDR) 10 If your television or gaming monitor have these features I highly recommend upgrading from the launch PS5 to the PS5 Pro

Pkaystation pro is way better then the base model. Giving you the best experience at 4K 60 FPS or 4k a 120 FPS.

This is a much smaller upgrade compared to the previous PS4 Pro, which enabled 4K and provided 50-80% more graphical horsepower. This feels like a much more marginal step up, which makes the $700 price and lack of disk drive feel like a ripoff. I only got one to hand me down my launch day PS5, but even then I can’t say it’s worth the money. They couldn’t even be bothered to fix the hdmi controller so it can properly display 4K 120hz and the full color depth!!!! Overall, don’t recommend unless you have a good reason to want it.

Excellent system for the trade in deal provided during holidays by best buy. Highly recommended

Great qualities staff and service place was nice and tidy floors were cleaned. Everything was nice and stocked up very easy and fast buying process and had a great time and I love my product.

Great product! Love my ps5 Great product! Love my ps5

I'm going to keep this short since writing reviews are not for me. The only things that sold me on the PS5 Pro was the backwards compatibility with the PS4 Game Disc and it has a 2 terabyte hard drive.

I love the service I got from Best Buy. Everyone is very welcoming and they also give you good service. I advise everyone to go buy it for their children. My children are really satisfied with the game.

At the moment no failure, just the normal thing that sometimes when you start a game it sounds a little loud

Got the PS5 Pro on launch day and it’s been an amazing experience. Enhances games with PSSR and the 2tb storage is nice to have. $700 may be a hearty price but if you want to play your ps games with the best performance possible it’s worth it.

—it’s a premium console with a premium cost, but for gamers seeking the best, it’s worth every penny. Another small note is that while most games take full advantage of the hardware, some older titles might not show as significant a performance jump.

so good！so good！so good！so good！so good！so good！so good！

Great console does everything that you imagine it should. Games are a bit expensive is the only real downside. Added the disk drive to play older games

Good product..I purchased from the store.The people are very friendly in the store

Been a PlayStation fan forever, couldn’t be more pleased with graphics and game play.

Well worth it if you have the right television , cant beleive what ive been missing in the gaming comunity Would definitely recommend

PS5 Pro feels so much smoother than the regular PS5…could be placebo idk. The PS5 in general is elite and would definitely recommend to anyone/everyone