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Customer Ratings & Reviews

Model:
1000046529/1000050805
SKU:
12151473
$898.00
Save $1.99
The comparable value is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 4569 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 4,569 reviews
  • Rated 5 out of 5 stars

    sold slim got Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to sell my old slim so got this cuz I had a best buy gift card to use bringing the price down to 400 bux got it its good get it if ya wanna but still uses same old controller that gets drift in a couple months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricy but as a PlayStation enthusiast and someone with an OLED monitor I have found the improvements to be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael was very good at the customer service in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product in excellent condition. It was delivered just in time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it imo. WiFi 6 capabilities alone are worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    Needs more games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good system that’s significantly better hardware wise than the base ps5, but it just doesn’t have enough enhance games that really take advantage of that power. System storage upgrade might be the most significant upgrade for a lot of people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter wanted the ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was pleasant and quick . We were in and out without any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the updates on the pro!! Haven’t had any issues with lag spikes!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pick up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast easy online pick up there was a lil line but the other employee jumped inn found out I have one single item for pick up and I was on my way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming console on the planet. Make sure you grab a disc drive to go with it. Adding additional NVME is very easy to perform.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but expensive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but it’s a compromise, sometimes in some games like Silent Hill 2 Remake the graphics even worse than in a regular PS5. Why?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pro the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good and reliable, my PS5 Pro, the attraction of the Best Buy team, would be very recommended to go shopping there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer service experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The electronic department personnel where exceptionally knowledgeable about our product inquiry. Thank you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it’s such an amazing piece of work, I love the video quality and the fact that it’s family friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, got it the same day as ordered with no issues thru the app no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system BUT not worth upgrading a working PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, but I do not notice much of a difference compared to the original PS5. Unless you're looking for a 2nd unit or your other one died, I do not think it's worth the money to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do I notice a difference? Honestly I didn’t play the original that much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with my product and how easy it was to recive amd purcahse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gameplay is amazing on this thing from visual to smooth transition everything is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Storage over dollars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking to buy a PS5 for some time, finally decided to get the pro. Not able to see much difference between the pro and slim besides storage.

    No, I would not recommend this to a friend